Product Business Analyst

Position Summary:  Product Business Analyst within the Product Management Team, is responsible for supporting the team’s Product Managers. This includes writing user stories, creating wireframes, educating internal teams on our products, conducting market research, verifying product requirements, and compiling data. You will work with cross‐functional teams (i.e. project managers, developers, etc.), be a member of all SCRUM ceremonies, and  vendors in developing product solutions. The Product Business Analyst is part of the Product Management team, consisting of Product Managers and UX/UI Designers,  This position will work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, HUB Operations, Quality Assurance,  and Marketing. This position reports to the Sr Product Manager at AssistRx.

The Product Business Analyst must be detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. The Product Business Analyst will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and educate project team members.

Duties & Responsibilities

• Collaborate with design team responsible for user experience and user interface.
• Champion a user‐centered design process throughout the organization.
• Assist with planning and conducting user focus groups.
• Develop and continuously improve usability test criteria to guide product acceptance.
• Create market and product documentation that accurately reflects user needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc.)

• Create clear and easy to follow user guides for clients and end-users.
• Share knowledge and organize training for team members.
• Work with product manager to manage potential integration partnerships with external applications.
• Take initiative in tracking, anticipating, and proposing likely industry developments for the organization to stay ahead of customer needs and requirements.
• Facilitate communications throughout the product development lifecycle to all teams.
• Initiate and lead interactions among other teams within AssistRx to ensure coordination of development, marketing, and support activities for our products.