Experienced eCommerce Customer Development Manager - Home & Personal Care

Join arenaflex, a global consumer products company operating in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! As a caring, innovative growth company, we're reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About the Role

We're seeking an experienced eCommerce Customer Development Manager - Home & Personal Care to join our Pure Play / Amazon Team. As a key member of our team, you'll be responsible for translating brand strategies into effective digital sales and marketing plans to enhance arenaflex's brands and categories online performance. This position requires collaboration with the Marketing, Retail Marketing, Digital Commerce, and Content teams. If you're passionate about eCommerce and have a proven track record of delivering growth, we want to hear from you!

Key Responsibilities

• Work closely with all cross-functional partners, including significant exposure to Retail Marketing, Digital Commerce, and Supply Chain

• Manage the HPC P&L and deliver on all KPIs, including Net Sales, GTN, Profit, Market Share, and executional excellence
• Own all elements of the eCommerce planning, manage 7Ps, forecasting, and planning from beginning to end internally and externally
• Master data analytics tools to monitor performance metrics, analyze trends, and generate insights to inform strategic decision-making
• Influence cross-functional partners to ensure effective execution of search, content, and shopper marketing activities based on strong customer understanding
• Work with arenaflex's supply chain team to ensure our products are always in stock and available online
• Lead content implementation and partner with Omni Marketing to identify content optimization opportunities
• Liaise with Amazon's Strategic Account representative to drive key business opportunities

Essential Qualifications

• Bachelor's degree plus 3-5+ years of relevant work experience

• Comfortable with managing in a fast-paced and ambiguous environment
• Analytical skills, able to understand the business and develop reporting to support decision-making
• Digitally savvy and curious, understands the dynamics of eCommerce
• Ability to understand systems, including Google Docs (Sheets, Slides, Docs)

Preferred Qualifications

• Experience in Sales, Marketing, and eCommerce is a plus

• Knowledge of Amazon Vendor Central (and/or prior Amazon experience) preferable
• Proactive, takes initiatives to anticipate and resolve issues

Skills and Competencies

• Strong interpersonal skills to connect with and engage cross-functional peers

• Ability to work in a dynamic and ever-changing environment
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to influence and collaborate with cross-functional teams
• Strong attention to detail and organizational skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an eCommerce Customer Development Manager - Home & Personal Care, you'll have access to:

• Regular training and development opportunities to enhance your skills and knowledge
• Mentorship and coaching from experienced colleagues
• Opportunities to work on high-impact projects and initiatives
• Collaborative and dynamic work environment
• Recognition and reward for outstanding performance

Work Environment and Company Culture

arenaflex is a global company with a diverse and inclusive culture. We're committed to creating a work environment that's welcoming, supportive, and empowering. As an eCommerce Customer Development Manager - Home & Personal Care, you'll be part of a team that's passionate about delivering exceptional results and making a positive impact on our customers and the world.

Compensation, Perks, and Benefits

We offer a competitive salary range of $94,000.00 - $133,000.00 USD, based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits:

• Comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements
• Minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year)
• Paid sick leave adjusted based on role and location in accordance with local laws

Our Commitment to Inclusion

At arenaflex, we're committed to creating an inclusive environment where everyone feels a true sense of belonging. We believe that diversity and inclusion are essential to our success and are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable Accommodation

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

Apply Now

If you're passionate about eCommerce and have a proven track record of delivering growth, we want to hear from you! Apply now to join our team as an eCommerce Customer Development Manager - Home & Personal Care. Apply for this job