Engagement Owner

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY Serve as the primary executive liaison, the Engagement Owner ensures that scope, quality, financials, governance, and client satisfaction remain tightly aligned to organizational goals. This role integrates program management excellence, strategic advisory capabilities, and operational oversight to guide cross-functional Oracle Health teams across clinical, revenue cycle, technical, and support domains.

JOB ROLES AND RESPONSIBILITIES

• Serve as the executive owner and primary client liaison, building trusted partnerships with C‑suite, operational, and IT leaders to align Oracle Health solutions with organizational strategy and outcomes.
• Lead end‑to‑end delivery of Oracle Health implementations, optimizations, and managed services, overseeing multi‑domain workstreams across clinical, revenue cycle, technical, and support teams.
• Establish and govern engagement structure through executive steering committees, governance forums, and business reviews to ensure alignment on scope, priorities, risks, and outcomes.
• Own engagement financial performance, including budgeting, forecasting, margin management, contract compliance, scope control, and change management negotiations.
• Provide leadership and talent stewardship to cross‑functional, matrixed teams, driving performance, accountability, professional development, and a high‑performing delivery culture.
• Proactively identify and manage delivery risks, issues, and escalations, ensuring transparent communication, effective mitigation plans, and timely resolution.
• Drive measurable client success by ensuring quality delivery, SLA and KPI attainment, regulatory compliance, and continuous improvement tied to clinical, operational, and financial outcomes.

JOB SCOPE

The Engagement Owner combines strategic advisory expertise, program leadership, and operational oversight to effectively lead cross‑functional Oracle Health teams across clinical, revenue cycle, technical, and support domains, delivering measurable value and long‑term partnership success.