Financial Assistance Specialist

BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Position Details:

• Location: Remote (after two weeks of onsite training below)
• Status: Full time
• Shift: 8:00am - 6:30pm (4 10-hour shifts)
• Days: Monday through Friday /Every other Saturday

This Financial Assistance Specialist opportunity is a full-time remote (following required onsite training) position. Team members must reside in Florida.

This role requires onsite training in Tampa, Plant City, and Clearwater for 10 business days. The schedule is M-W 8:00AM-4:30PM / TH-FR 8:30AM - 5:00PM (after training, the team member will work the hours listed above).

Responsibilities:

The Financial Assistance Specialist is responsible for identifying ER patients thru bedside assessment and interview who may be eligible for financial and social assistance from community agencies. May act as a liaison between the patient and community agencies. The Financial Assistance Specialist must be able to clearly documents all activities.

Specific Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve. 

 BayCare offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required 3 years Healthcare customer service or Social Services with High School Diploma
• OR 1 year Healthcare customer service or Social Services with an Associate's Degree
• Preferred knowledge of community resources for unfunded/ underfunded patients 

Equal Opportunity Employer Veterans/Disabled