Experienced Full Stack Data Entry Clerk – Energy Services Program Support | Remote | Full-Time Position with arenaflex, a Non-Profit Human Services Agency

Join the dynamic team at arenaflex, a leading non-profit human services agency dedicated to fostering positive change in the lives of individuals and families in Fitchburg, MA. Our organization is built on a foundation of compassion, empathy, and a shared passion for making a lasting impact. As a valued member of our team, you will play a crucial role in supporting our Energy Services Programs and contributing to our mission of enhancing community growth and promoting holistic well-being.

About arenaflex

arenaflex is a non-profit human services agency that has been serving the community for over two decades. Our organization is committed to providing innovative and effective solutions to address the complex needs of individuals and families. We believe in the power of collaboration, innovation, and creativity to drive positive change and promote holistic well-being. Our team is passionate about making a difference and is dedicated to delivering exceptional services that meet the unique needs of our clients. Position Overview: Experienced Full Stack Data Entry Clerk – Energy Services Program Support We are seeking a highly organized and detail-oriented Data Entry Clerk to join our team remotely. As a Data Entry Clerk, you will be responsible for maintaining accurate and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a fantastic opportunity to work with a dedicated team, make a meaningful difference in the community, and enjoy a range of fantastic benefits.

Key Responsibilities:

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Data Entry and Record-Keeping:

Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

Email and Document Management:

Monitor emails, log documents, and communications in the Monday.com platform upon receipt.

Database Management:

Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.

File Organization and Maintenance:

Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.

Collaboration and Communication:

Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.

Administrative Support:

Assist with various clerical duties, such as filing, mailings, phone coverage, etc.

Remote Work and Availability:

Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.

Training and Development:

Attend all required staff meetings, supervision, training, and contractual meetings, and participate in mandatory agency training and other relevant professional development activities.

Confidentiality and Data Security:

Ensure strict confidentiality is maintained in all aspects of the role.

Requirements and Qualifications:

To be successful in this role, you will need:

Education and Experience:

Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.

Additional Qualifications:

Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.

Language Skills:

Bilingual in Spanish preferred.

Skills and Competencies:

To excel in this role, you will need:

Attention to Detail:

High level of accuracy and attention to detail in data entry and record-keeping.

Organizational Skills:

Ability to maintain organized digital and paper files, and prioritize tasks effectively.

Communication Skills:

Excellent communication and collaboration skills, with the ability to work effectively with program staff and other stakeholders.

Technical Skills:

Proficiency in database management systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.

Time Management:

Ability to manage time effectively, prioritize tasks, and meet deadlines.

Career Growth Opportunities and Learning Benefits:

At arenaflex, we are committed to supporting the growth and development of our team members. As a Data Entry Clerk, you will have access to:

Training and Development:

Mandatory agency training and other relevant professional development activities.

Mentorship and Support:

Ongoing supervision and support from experienced team members.

Career Advancement:

Opportunities for career advancement and professional growth within the organization.

Work Environment and Company Culture:

At arenaflex, we pride ourselves on a dynamic and supportive work environment that values:

Collaboration and Teamwork:

A culture of collaboration and teamwork, where everyone is valued and respected.

Innovation and Creativity:

A willingness to innovate and try new approaches to achieve our mission.

Diversity and Inclusion:

A commitment to diversity, equity, and inclusion, and a welcoming environment for all team members.

Compensation, Perks, and Benefits:

We offer a comprehensive compensation package, including:

Competitive Salary:

A competitive salary range for this role.

Health and Wellness:

Health, Dental, FSA, and Vision Insurance, as well as a range of wellness programs.

Paid Time Off:

Generous paid time off to relax and recharge.

Flexible Work Arrangements:

Hybrid work opportunities and flexible work arrangements to suit your lifestyle.

Student Loan Forgiveness:

Student loan forgiveness programs to help ease your student loan burden.

Tuition Remission:

Tuition remission programs to support your ongoing education and development.

Employer-Sponsored Retirement:

Employer-sponsored retirement plan contributions to secure your future.

Pet Insurance:

Pet insurance to ensure your furry friends receive the best care.

Employee Discounts:

Exclusive discounts and perks to support your well-being and lifestyle.

Conclusion:

If you are a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity as a Data Entry Clerk with arenaflex. As a valued member of our team, you will play a crucial role in supporting our Energy Services Programs and contributing to our mission of enhancing community growth and promoting holistic well-being. We look forward to hearing from you! Apply for this job