Carrier Relations Manager - Vietnam
Carrier & Operator Engagement
- Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions
- Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security)
- Lead operator onboarding for Open Gateway / Network API enablement
Network API Commercialization
- Drive adoption of Network APIs including:
- Number Verification
- SIM Swap Detection
- KYC & Identity APIs
- Device Status & Line Status
- Silent Authentication
- Define commercial models (revenue share, per-transaction, success-based pricing)
- Support go-to-market strategies with operators and enterprise customers
Standards & Ecosystem Alignment
- Work closely with GSMA Open Gateway and CAMARA standards
- Ensure operator implementations align with CAMARA API specifications
- Represent CloudCom in industry forums, operator workshops, and partner meetings
Internal Collaboration
- Coordinate with Product, Engineering, Security, and Legal teams
- Translate operator network capabilities into developer-ready APIs
- Support roadmap planning based on operator readiness and market demand
Operational & Regulatory Support
- Assist operators with:
- Security and compliance alignment
- API SLAs and operational readiness
- Regulatory considerations (KYC, privacy, consent)
- Support pilots, proofs of concept, and commercial launches
Required Qualifications
- Strong experience in carrier relations, telecom partnerships, or wholesale telecom
- Solid understanding of Mobile Network Operator environments
- Hands-on exposure to Network APIs, CPaaS, or telco digital platforms
- Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn)
- Ability to engage both technical and commercial stakeholders
- Excellent communication and negotiation skills
- Experience working with global operators and cross-regional teams
Preferred Qualifications
- Experience with:
- Identity & Authentication APIs
- Telco security standards (OAuth2, OIDC, CIBA)
- Network Exposure concepts (NEF, network slicing, identity APIs)
- Background in CPaaS, fintech, or digital identity solutions
- Previous involvement in operator API monetization initiatives
What CloudCom Offers
- Opportunity to work at the forefront of Open Gateway & Network APIs
- Direct exposure to global telecom operators
- High-impact role shaping operator monetization strategies
- Flexible, international working environment
- Competitive compensation based on experience
Ideal Candidate Profile
- Strong telco network understanding with a business-first mindset
- Comfortable navigating complex operator environments
- Passionate about transforming network capabilities into digital products
- Able to operate independently and influence across organizations