Part Time - General Virtual Assistant (GHL experience/background and content creation experience is preferred)

About the position Manage the end-to-end sales pipeline, ensuring all new leads from social media DMs, website forms, and referrals are captured and tracked in the CRM. Update lead and client status in the pipeline daily. Configure and maintain CRM automations, including fixing lead notification routing to ensure the founder receives all critical alerts. Generate weekly reports on lead flow, conversion rates, and pipeline health. Manage the referral tracking system within the CRM, ensuring members are rewarded for successful referrals. Repurpose and distribute content across all MBM platforms according to the weekly content calendar. Schedule and post 3-5 TikTok videos daily. Schedule and post 2 Instagram Reels daily Schedule and post 3 LinkedIn posts per week to the founder's profile. Repurpose vertical video content into YouTube Shorts and upload to the MBM channel. Manage the content scheduling platform (e.g., Later, Buffer) to ensure a consistent posting rhythm. Manage the new client onboarding process from payment confirmation to system access. Set up new client subscriptions and automated recurring payments in Stripe. Execute the payment recovery process for failed payments, including sending automated reminders and manual follow-ups. Update landing pages (in Ola Sales) with new testimonials, copy changes, and pricing updates as directed. Ensure all client-facing documents and systems are professional and up-to-date. Execute the email and SMS marketing campaigns for the free group call funnel, using provided templates and schedules. Manage the MBM Club community platform (WhatsApp/Discord), including welcoming new members, posting daily prompts, and fostering engagement. Handle administrative tasks for the group coaching program, such as tracking attendance, sending call reminders, and distributing resources. Create and format simple graphics for social media posts, stories, and email newsletters using Canva templates. Organise and maintain the company's internal knowledge base and SOPs in Notion. Manage the founder's calendar for sales calls and client appointments. Conduct research and data entry tasks as required. Track and report on key business metrics using a provided weekly dashboard template.

Responsibilities

• Manage the end-to-end sales pipeline
• Update lead and client status in the pipeline daily
• Configure and maintain CRM automations
• Generate weekly reports on lead flow, conversion rates, and pipeline health
• Manage the referral tracking system within the CRM
• Repurpose and distribute content across all MBM platforms according to the weekly content calendar
• Schedule and post 3-5 TikTok videos daily
• Schedule and post 2 Instagram Reels daily
• Schedule and post 3 LinkedIn posts per week to the founder's profile
• Repurpose vertical video content into YouTube Shorts and upload to the MBM channel
• Manage the content scheduling platform (e.g., Later, Buffer)
• Manage the new client onboarding process from payment confirmation to system access
• Set up new client subscriptions and automated recurring payments in Stripe
• Execute the payment recovery process for failed payments
• Update landing pages (in Ola Sales)
• Ensure all client-facing documents and systems are professional and up-to-date
• Execute the email and SMS marketing campaigns for the free group call funnel
• Manage the MBM Club community platform (WhatsApp/Discord)
• Handle administrative tasks for the group coaching program
• Create and format simple graphics for social media posts, stories, and email newsletters using Canva templates
• Organise and maintain the company's internal knowledge base and SOPs in Notion
• Manage the founder's calendar for sales calls and client appointments
• Conduct research and data entry tasks as required
• Track and report on key business metrics using a provided weekly dashboard template

Requirements

• Proven experience managing a sales CRM (e.g., Ola Sales, GoHighLevel, HubSpot, ActiveCampaign). You must understand pipelines, automations, and reporting.
• Experience scheduling and posting content across TikTok, Instagram, youtube and LinkedIn using a scheduling tool.
• Experience setting up recurring subscriptions and managing payments in Stripe.
• You are a systems-thinker who is obsessed with detail, process, optimisation and ensuring nothing slips through the cracks.
• You are fluent in English, communicate clearly, provide daily updates, set start & finish times and are not afraid to ask questions or suggest improvements.
• You can quickly learn new software and are comfortable working in a fully digital environment.

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