Open Jobs Marketing Associate, US Email Retention Operations

About the position Ready for a career glow up? As Marketing Associate, Email Operations , you'll be the driving force behind executing Sephora's email campaigns that connect with millions of beauty lovers. The work you do will impact beauty, as you bring compelling campaigns to life across our owned-outbound channels. You'll be part of a team that's united in beauty, supported by those who are equally passionate about delivering personalized, engaging experiences that build lasting client loyalty.

Responsibilities

• Own the end-to-end execution of email campaigns, managing all aspects of campaign production from proofing, testing, and QA to ensure accurate and error-free deployment
• Champion quality and accuracy by implementing rigorous testing and QA processes to ensure error-free campaigns across all devices and platforms, maintaining the highest standards of client communication
• Collaborate effectively across teams, partnering closely with internal stakeholders in Retention Marketing, Email Development, Merchandising, Promotional Marketing, Loyalty Marketing, CRM, and Creative to ensure seamless campaign execution
• Support expansion and growth of best-in-class email channel by testing and validating new tools and use cases, partnering with the Email Development team and vendors to unlock innovative capabilities

Requirements

• 2+ years of production e-commerce experience with a focus on email and mobile digital marketing, ideally within a fast-paced retail or e-commerce environment
• Strong technical expertise with email deployment platforms (such as Epsilon, Braze, Bluecore, Salesforce, or similar), CMS platforms, and working knowledge of HTML and CSS
• Detail-oriented mindset with exceptional organizational skills, high sense of urgency, and ability to multi-task while managing multiple projects, stakeholders, and deadlines in a fast-paced environment
• Excellent written, grammatical, verbal, and interpersonal communication skills with a strong ability to collaborate across all teams

Benefits

• Health . Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance . You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth . Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks . Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

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