Coordinator, Talent

Our Client, a Waste Disposal company, is looking for a Coordinator, Talent for their Remote location. Responsibilities:

• The Talent Coordinator assists in the onboarding of new talent.
• Serves as an ambassador for Client ensuring the candidate has a lasting and favorable impression of the company.
• Other minor duties may be assigned.
• First Point-of-Contact: Serve as the initial contact for candidates regarding background check and drug screen policies and processes, ensuring their questions are thoroughly addressed.
• Brand Ambassador: Embody the company's People First Commitments and Values of Success, Integrity, Diversity, Inclusion, Safety, Environmental Stewardship, and Customer Service in all interactions, acting as a brand ambassador.
• Partnership Building: Support internal and external customers by fostering engagement through prompt and effective responses to inquiries and issues.
• Effective Communication: Provide timely, thoughtful, and engaging written and verbal communication to customers throughout the hiring process.
• Process Knowledge: Maintain a thorough working knowledge of processes to accurately answer candidate questions and provide necessary information.
• Candidate Profile Management: Keep candidate offer profile notes updated with current and accurate data, reflecting the candidate's or new hire's status.
• Issue Resolution and Escalation: Ensure that all candidate and Talent Advisor questions are fully addressed, escalating complex or difficult issues as necessary.
• Pre-Employment Process Coordination: Work closely with the hiring team to provide updates on the candidate's pre-employment process and ensure that all pre-boarding actions are completed in a timely manner.
• Pre-Employment Checks: Monitor and follow through to ensure each pre-employment check is fully executed, remaining proactively engaged throughout every step of the process.
• Administrative Support: Perform administrative duties specific to the department, such as conducting research, processing requests, updating standard templates and reports, and preparing collateral materials.
• Customer Service Excellence: Provide high-quality, timely, and professional customer service, ensuring a positive experience for all stakeholders.

Requirements:

• The requirements listed below are representative of the qualifications necessary to perform the job.
• Education: High School Diploma or GED (accredited).
• Experience: Four years of prior work experience in HR or Recruitment.
• 1-3 years of experience
• Previous experience in Oil & Gas, Transportation or Waste experience preferred not required.
• Fluent in French, preferred not required.
• Proven ability to establish and maintain excellent working relationships
• Strong interpersonal and organizational capabilities
• Demonstrates initiative and self-motivation
• Ability to multi-task, manage conflicting priorities and meet deadlines
• Experienced and proficient (ability to use without assistance) with Microsoft Office, Teams, Excel, Outlook and internet searches
• Presentation skills
• Must be willing to work various start times to accommodate various time zones
• Excellent verbal and written communications skills
• Must have excellent time management and organizational skills in order to accomplish numerous tasks and assignments
• Proven problem solving ability and successful conflict resolution
• Strong analytical skills
• Excellent customer focus
• Work Standards - Sets high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
• Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks
• Active Learning - Demonstrates zeal for new information, knowledge, and experiences, regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information
• Customer Focus - Make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships
• Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirement or cultures
• Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required, being proactive.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. Apply tot his job Apply To this Job