eCommerce Manager, Amazon & Marketplace
About the position IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an experienced eCommerce Manager to join our Digital Commerce team. You will be crucial in expanding the reach of our powerful print portfolio, home to industry-leading names like IXL, Carson Dellosa, and Evan-Moor. If you thrive on optimizing conversion, maximizing revenue, and transforming how trusted educational products inspire learning everywhere, this is your next challenge. #LI-CC1 In this role, you’ll own the strategy and execution for key online retail channels, with a focus on Amazon Vendor Central, direct-to-consumer sales on our own websites, and expanding 3P marketplace revenue through partners such as Walmart and Target. The ideal candidate will bring a deep understanding of Amazon Vendor operations—particularly in the Books and Educational categories—and experience developing product bundles and other value-driven assortments to drive sales growth and customer engagement. You’ll collaborate cross-functionally with marketing, operations, and supply chain teams to enhance the customer experience, optimize pricing, and expand IXL’s presence across digital shelves. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week.
Responsibilities
- Define and execute a unified, enterprise-wide eCommerce strategy to accelerate revenue growth across all IXL Learning brands, marketplaces (including Amazon, Walmart, Target), and direct-to-consumer channels
- Manage and optimize the Carson Dellosa direct-to-consumer website and storefront, focusing on merchandising, promotions, and product listings to maximize traffic and conversion
- Spearhead the end-to-end management of the Amazon Vendor Central account, overseeing daily operations, catalog setup, A+ content, brand store, and performance monitoring
- Drive growth across all 3P marketplaces (Amazon, Walmart, Target, etc.) by implementing data-driven merchandising, promotional calendars (seasonal events, deals, coupons), and listing optimization
- Ensure compliance and optimal account health by proactively monitoring key metrics, responding promptly to Amazon communications, and managing case resolution for listing errors and policy issues
- Lead listing optimization efforts across all channels, ensuring all products feature effective titles, keywords, high-quality imagery, and compelling content
- Generate and analyze comprehensive weekly/monthly performance reports to track P&L, identify growth trends, inform forecasting, and provide insights for PPC optimization and strategic decision-making
- Act as a key cross-functional partner to Marketing and Product teams to align on seasonal strategies, brand messaging, and the creation/launch of new bundles and eCommerce-specific assortments
Requirements
- Bachelor’s degree in Marketing, Business, or a related field
- 5-7 years of experience managing Amazon Vendor Central accounts (Books or Education category experience required)
- Proven experience managing and growing 3P retail channels such as Walmart and Target
- Proficiency with eCommerce analytics, SEO, and Amazon tools
- Strong project management, analytical, and cross-functional collaboration skills
- Passion for education, learning products, and mission-driven brands
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