Windows Administrators

Role: Windows Administrators Project Name: Infrastructure Support Location: Remote – USA Responsibilities:

• Patching & Vulnerability Remediation: Review vulnerability scan results and promptly apply patches or configuration changes. System administrators are primarily responsible for remediating vulnerabilities.
• Upgrades & Maintenance: Perform regular operating system, database, and middleware upgrades. Manage storage and compute growth to support application scalability.
• Incident Response: Lead technical response efforts via ServiceNow or similar ticketing systems to meet published change-management SLAs. Isolate and troubleshoot hardware/software issues.
• Documentation & Reporting: Develop and maintain procedural documentation, project plans, and status reports. Provide management with clear summaries of critical issues, actions, and milestones.
• Collaboration & Leadership: Work with program and project managers, engineering teams, vendors, and end-users. Mentor junior administrators and facilitate training and knowledge sharing.
• Operational Excellence: Develop proactive monitoring and disaster recovery procedures.
• Track inventory, adhere to quality-assurance and change-management processes, and ensure compliance with security policies and audits.

Job description:

• Support Windows Server and virtual ESX environments. Perform complex server configuration and patching, including off-shift work.
• Collaborate with vendors and internal teams to ensure proper installation, configuration, and troubleshooting.
• Provide leadership and mentoring for other Windows administrators and work with minimal guidance.

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