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Oncology Account Executive – San Francisco

Remote · USA Full-time New today

Job Description:

  • Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
  • Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
  • Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
  • Meet or exceed assigned revenue, activity, and performance targets.
  • Build and maintain strong customer relationships through consistent in-person engagement.
  • Ensure a seamless customer experience across the full order lifecycle.
  • Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.
  • Execute retention strategies and identify upselling and cross-selling opportunities.
  • Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
  • Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required.
  • Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.
  • Maintain strong knowledge of molecular profiling, biomarkers, and competitive offerings.
  • Provide consultative guidance on billing, reimbursement, and payer dynamics.
  • Serve as a resource on laboratory reimbursement and operational workflows.
  • Share market trends, customer feedback, and competitive insights with leadership.
  • Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
  • Maintain accurate CRM documentation and complete required administrative tasks.
  • Maintain assigned company assets.
  • Support meetings, conferences, and trade shows as required.

Requirements:

  • Bachelor’s degree required.
  • Minimum of 3 years of relevant sales experience.
  • Strong understanding of oncology practices and molecular diagnostics.
  • Knowledge of billing and reimbursement environments.
  • Excellent communication and relationship-building skills.
  • Ability to manage multiple priorities in a matrixed environment.
  • Proficiency with Microsoft Office and CRM tools.
  • Valid driver’s license and willingness to travel regularly.
  • Successful completion of pre-employment requirements.

Benefits:

  • Travel required, including possible evenings, weekends, or holidays
  • Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions ) and reference verification
  • Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions ) and reference verification

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