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Senior Operations Subject Matter Expert, Signals Operations

Remote · USA Full-time New today

Job Description:

  • Travel extensively (up to 75%) to support fielding, training, and operational deployment at military installations
  • Provide hands-on support to Warfighters for system configuration, validation, customization, and training
  • Serve as the operational liaison between users and engineering teams to validate system performance and resolve issues
  • Capture user feedback, workflows, and mission needs to inform product development and enhancements
  • Support development and implementation of Tactical NetOps capabilities aligned with Army operational requirements
  • Translate operational concepts into technical requirements and actionable development inputs
  • Validate operational use cases and identify gaps in current system capabilities
  • Develop and deliver high-quality briefings, reports, and training materials to stakeholders
  • Improve training documentation and operational guides when not deployed
  • Collaborate cross-functionally to communicate complex operational insights clearly and effectively

Requirements:

  • 10 years, or more of experience in Army tactical signal operations, networking systems, and radio communications
  • Prior service as a Warrant Officer, Commissioned Officer, or NCO
  • Experience in 25, 26, or 255 series MOS / Signal Corps / related functional areas
  • Deep understanding of Army tactical networks and communications equipment at Division and below
  • Proven ability to operate in both technical and operational environments
  • Strong analytical, problem-solving, and decision-making skills
  • Demonstrated experience interfacing with military leadership and cross-functional teams
  • Ability to work independently in high-tempo, geographically dispersed environments
  • Experience gathering, analyzing, and presenting operational data and insights
  • Strong proficiency with Microsoft Office and standard productivity tools
  • Excellent written and verbal communication skills

Benefits:

  • flexible work schedules
  • health insurance coverage
  • paid time off
  • 401k with a company match
  • paid parental leave
  • access to wellness programs
  • community game room
  • massage chair
  • escape room

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