Clinical Quality Specialist I, OHMG Access Center - Downtown Orlando

Position Summary About Orlando Health Medical Group Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Orlando Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt Job Summary The clinical quality specialist serves as a member of the quality team coordinating and support quality activities and projects

Responsibilities

Essential Functions

• Supports quality and safety activities and projects assigned by the Chief Quality Officer or administrative designee.
• Responsible for facilitating progress towards board quality goals by developing strategies, improvement plans and presentations

consistent with improvement in board quality and safety goals.

• Collaborates with leadership, clinical leaders and staff to plan and support a robust quality and safety program.
• Works in cooperation with other members of the quality team including risk management, infection prevention, regulatory, data analytics, education and operational effectiveness to achieve improved outcomes.
• Establishes and maintains an open and positive working relationship with physicians, nurses and allied leaders and team members.
• Participates and or leads interdisciplinary teams, related to quality and patient safety as appropriate.
• Works in the practice environment to identify process and practice opportunities for improvement.
• Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety and is in

compliance with the requirements of the various regulatory agencies.

• Supports development of appropriate policies and procedures related to quality and patient safety.
• Participates in the planning and implementation of new technologies and procedures that support or enhance quality and patient safety activities.

Other Related Functions

• Provides education and training related to quality and patient safety.
• Produces reports to meet the needs of the physicians, practice managers and leadership that will facilitate the identification of areas of improvement opportunity within OH and/or document progress of improvement activities.
• Serves as a resource for the staff as related to quality and safety, and to observe the daily operations within the practices to identify

potential areas for process improvement or enhancements to patient safety.

• Demonstrates initiative and situational leadership skills.
• Embraces, communicates and promotes effective change.
• Maintains appropriate skill level in using current and future data platforms used by Orlando Health.

Qualifications

Education/Training Bachelor’s Degree. Licensure/Certification Registered Nurse, Respiratory Therapy, Pharmacy with the Florida Department of Health or degree in health, life sciences or healthcare administration. Experience Three (3) years’ experience in healthcare setting. Apply To This Job