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Resource Planning Lead

Remote · USA Full-time New today

About Casper Studios We’re an AI services firm that helps companies figure out where and how to use AI. We’ve bootstrapped Casper Studios to roughly 40 people, worked with 30+ clients, and done deals with some of the largest companies, PE funds, and model providers. We’ve also 4x’d revenue in the last few months. We’re now complex enough that staffing cannot live in ad hoc Slack threads, partial resourcing planning software, project-specific docs, and whoever happens to have the most context that day. I want someone who can turn messy signals into clear staffing decisions: who is available, who is overloaded, which projects are slipping because of allocation, what backfills are needed, what role reqs should exist, and what needs to happen next. This is not just recruiting support. It is an operating role for keeping our delivery system coherent as we grow. Over time, you’ll help build the operating rhythm that lets Casper scale without relying on heroic synthesis from whoever happens to be closest to the problem that week. What You’ll Do Own the weekly and daily operating rhythm for resource planning across active and upcoming projects Maintain a clear picture of who is available, who is overloaded, and where staffing risk exists Audit Float against reality across Slack, project leads, pipeline, and upcoming starts Identify stale, missing, disputed, or incorrect allocations and drive them to resolution Turn ambiguous staffing issues into clear decision memos with options, tradeoffs, owners, and next steps Help project, product, and engineering leads turn overload into concrete staffing asks, job reqs, or backfill requests Partner with recruiting to clarify required skills, seniority, urgency, screening ownership, and expected allocation Track open staffing decisions until they are resolved Make sure project starts, ramps, pauses, endings, offboards, and maintenance-mode moves have owners and next steps Help enforce lightweight project hygiene: briefs, stakeholder maps, health updates, onboarding/offboarding plans, and staffing assumptions Build a reusable system for how Casper manages allocation, capacity, hiring needs, and project transitions What We’re Looking For Experience in resource planning, delivery operations, business operations, consulting operations, staffing, recruiting operations, or a similar high-context operating role Strong written synthesis and ability to turn messy Slack threads, DMs, calls, and project notes into crisp options Comfort working across exec, product, engineering, recruiting, and project leads Product and engineering fluency: enough to understand delivery risk, seniority, context overhead, QA load, and project complexity Recruiting-adjacent judgment: able to help define backfills, role reqs, contractor needs, and screening ownership Strong follow-through and persistence; you keep decisions moving until they become actions Process-minded without being bureaucratic High trust with leads, so people will tell you the truth about capacity, burnout, risk, and unclear priorities Low ego, high agency, strong judgment, and comfort operating without everything being clean Why This Role Is Hard To Fill Someone who has only done recruiting coordination may not have enough delivery or operating judgment. Someone who has only done project management may not want to own capacity, allocations, and hiring signals across the whole company. Someone from a large company may expect cleaner systems than we currently have. The right person is senior enough to synthesize tradeoffs for exec, product, and engineering leaders, but hands-on enough to chase down stale allocations, write the req, update the system, follow up with the lead, and make sure the decision actually happens. You Might Be A Fit If You’ve owned staffing, resourcing, or delivery operations in a services, consulting, agency, implementation, or technical delivery business You’ve sat close to project delivery and understand how allocation problems become client problems You’re strong at turning weak signals into structured decisions You’ve helped teams move from reactive staffing to a more durable operating rhythm You can write clearly enough that busy leaders can make decisions from your memos You’re comfortable working with tools like Float, Notion, ClickUp, Slack, spreadsheets, or internal systems, but you know the system matters more than the tool You like being the person who creates clarity when everyone else has partial context The role is broad, so where you’re coming from beforehand can also be broad. What matters most: operating judgment, written clarity, persistence, trust, high agency, and comfort building order without slowing the company down. What Success Looks Like In your first 30 days, you’ll build a current map of active projects, owners, allocations, and known staffing risks. You’ll identify the top stale or disputed staffing assumptions, establish a lightweight weekly resource review, create a running decision log, and draft clear role or backfill reqs from messy internal context. In your first 60 days, Float should be materially closer to reality, project leads should know where to raise capacity risks, upcoming project starts should have staffing plans before they become urgent, and backfill requests should be clearer earlier. In your first 90 days, Casper should have a reliable staffing operating rhythm. Capacity issues should surface before projects slip or people burn out. Project transitions, offboards, and maintenance-mode moves should feel much less improvised. Nice To Have Experience in AI, software, product, engineering, consulting, implementation, or technical services Experience with Float or similar resource planning tools Experience building staffing systems in a fast-growing services business Experience working with recruiters or hiring managers to define role reqs Experience creating project hygiene standards, delivery rituals, or operating cadences Experience supporting a company scaling from roughly 30 to 100+ people How To Apply If you are excited, instead of a normal AI-generated InMail, look through the business, see what we’re up to, and make it more tailored so it stands out. If you’re actually reading this now, send me an email with why you think you’d be a good fit. Apply To This Job

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