Software Implementation Consultant
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations. The Software Implementation Consultant role involves working closely with clients to simplify their business processes using Odoo's software, providing implementation project management, and ensuring a seamless end-user experience.
Responsibilities
- Be a full-cycle ERP Business System Analyst for the North American market, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end user in its usage
- Manage client relationships while implementing Odoo SaaS solutions
- Analyze all aspects of clients' business operations to map their processes to Odoo's solutions
- Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
- Project manage ERP implementations to create systems used by clients who want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more
- Collaborate with Odoo's developers to execute clients' business requirements
- Collaborate with clients' implementation managers on User Acceptance Testing and End User Training
- Occasionally advise the sales team during pre-sale regarding complex implementations
- Work with clients to train their end users on the Odoo platform
Skills
- Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly
- An affinity with the Information Technology world, you understand the use cases of ERP (Enterprise Resource Planning software)
- Passion for software
- Enthusiastic to learn
- Excellent communication and interpersonal skills
- Bachelor's Degree preferred
- Experience in a SaaS or ERP company
- Available immediately
- 1-2 years experience in post-sales implementations
Benefits
- Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days, and paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- Evolve in a nice working atmosphere with a passionate, growing team!
- Snacks, fruit, and coffee/drinks on tap!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
Company Overview