Mortgage Administrator
The Acorn Group is a rapidly growing property services group in the UK, and they are seeking a Mortgage Administrator to join their Mortgage Scout Financial Services team. The role involves supporting Mortgage Brokers and ensuring clients have a smooth experience throughout the mortgage process.
Responsibilities
- Supporting our Mortgage Brokers on a 1-1 basis and helping the wider team to deliver company objectives
- Processing mortgage, insurance and protection applications using initiative through a complex process
- Understanding and adhering to the compliance framework
- Working within all areas of the business to drive revenue
- Using multiple CRM systems
Skills
- Previous administrative experience
- Excellent telephone manner
- Articulate
- Confidence and accuracy in written word
- Computer literate with experience of all Microsoft Office applications
- Be able to deliver a high level of customer service
- Strong organisational skills of yourself and others
- Team player
Benefits
- Attractive remuneration package including un-capped commissions.
- Structed Training and Support.
- Excellent opportunities for career progression.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
Company Overview