Senior Client Account Manager – Large Customer Sales (CPG) – Strategic Partnerships & Campaign Leadership

About arenaflex

arenaflex is a fast‑growing digital platform that connects brands, agencies, and consumers through vibrant community‑driven conversations. With a mission to empower marketers to reach audiences where they naturally gather, arenaflex blends cutting‑edge technology, data‑rich insights, and a culture of creativity. Our platform is especially popular among consumer packaged goods (CPG) brands that seek authentic engagement, measurable results, and innovative storytelling. As we expand our presence across North America, we are looking for a seasoned Client Account Manager to champion our CPG vertical within the Large Customer Sales team.

Why This Role Matters

In today’s fragmented media landscape, brands need a partner who can translate strategic objectives into high‑impact campaigns that drive awareness, consideration, and purchase. As the Client Account Manager for the CPG vertical, you will be the bridge between arenaflex’s internal expertise and the external goals of some of the world’s most recognizable consumer brands. Your work will directly influence revenue growth, client satisfaction, and the evolution of our advertising solutions.

Key Responsibilities

• Strategic Collaboration: Partner closely with Client Partners to develop, launch, and optimize campaigns that exceed client marketing goals.
• End‑to‑End Campaign Management: Own the full lifecycle of campaigns—from brief intake and media planning to execution, performance monitoring, and post‑flight analysis.
• Revenue & Operations Oversight: Ensure timely revenue delivery, troubleshoot operational issues, and maintain accurate account documentation.
• Education & Thought Leadership: Conduct workshops and training sessions for brands and agencies, articulating arenaflex’s value proposition, best practices, and emerging trends.
• Consultative Planning: Advise clients on awareness and direct‑response objectives, co‑creating media plans that blend data‑driven insights with creative storytelling.
• Cross‑Functional Coordination: Work hand‑in‑hand with Ad Operations, Product, and Analytics teams to guarantee seamless campaign delivery and rapid resolution of technical challenges.
• Client Advocacy: Represent client needs internally, influencing product roadmaps, policy updates, and service enhancements.
• Continuous Improvement: Identify gaps, propose process enhancements, and champion innovative solutions that drive efficiency and performance.

Essential Qualifications

• 5+ years of experience in advertising sales and account management, with a strong preference for CPG client exposure.
• Deep understanding of the full marketing funnel—from brand awareness to conversion—and familiarity with traditional and digital media ecosystems.
• Analytical mindset capable of dissecting complex data sets, isolating variables, and translating insights into actionable recommendations.
• Proficiency in digital measurement fundamentals, including attribution models, mobile measurement partners, and third‑party analytics platforms.
• Entrepreneurial spirit and tenacity to navigate product, process, and client challenges with creative problem‑solving.
• Proven track record of building and nurturing relationships with external partners, agencies, and senior brand stakeholders.
• Exceptional verbal and written communication skills, with the ability to present complex ideas clearly and persuasively.
• Comfort operating in a fast‑paced, ambiguous environment while maintaining meticulous attention to detail.
• Advanced Excel skills (pivot tables, VLOOKUP, macros) are highly desirable.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.

Preferred Qualifications & Skills

• Experience managing multi‑million‑dollar CPG accounts on digital platforms.
• Familiarity with programmatic buying, audience segmentation, and brand safety standards.
• Certification in Google Analytics, Facebook Blueprint, or similar digital marketing credentials.
• Demonstrated ability to lead cross‑functional projects and influence stakeholders without direct authority.
• Passion for staying ahead of industry trends, emerging platforms, and consumer behavior shifts.

Core Competencies for Success

• Strategic Thinking: Ability to align client objectives with arenaflex’s capabilities, crafting holistic media strategies.
• Data‑Driven Decision Making: Comfort interpreting performance metrics, conducting A/B tests, and recommending optimizations.
• Relationship Management: Empathy, active listening, and proactive communication to foster trust and long‑term partnerships.
• Project Management: Strong organizational skills, timeline management, and the capacity to juggle multiple campaigns simultaneously.
• Collaboration: Seamless coordination with internal teams—Ad Ops, Product, Analytics, and Creative—to deliver integrated solutions.
• Adaptability: Flexibility to pivot strategies based on real‑time feedback, market changes, or client priorities.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its people. In this role, you will have access to:

• Mentorship from senior leaders in sales, product, and data science.
• Quarterly training workshops on advanced analytics, negotiation tactics, and emerging ad technologies.
• Opportunities to lead high‑visibility client initiatives that can fast‑track you to senior account leadership positions.
• Cross‑departmental project assignments that broaden your skill set and expand your internal network.
• Support for industry certifications and attendance at leading marketing conferences.

Work Environment & Culture at arenaflex

Our Chicago office is a collaborative hub where creativity meets data. We champion a culture of openness, curiosity, and inclusivity. Highlights include:

• Flexible hybrid work model—spend part of your week in our vibrant downtown office and the rest working from home.
• Regular “Idea Labs” where employees share innovative concepts and receive executive feedback.
• Diverse, multicultural teams that celebrate different perspectives and encourage bold thinking.
• Employee resource groups focused on community building, wellness, and professional growth.
• State‑of‑the‑art meeting rooms, quiet zones, and a fully stocked kitchen to fuel creativity.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to support your health, wealth, and well‑being.

• Base salary commensurate with experience, plus performance‑based bonuses tied to revenue and client success.
• Comprehensive health, dental, and vision coverage for you and your dependents.
• 401(k) plan with generous company matching.
• Flexible vacation policy—take the time you need to recharge.
• Four months of paid parental leave, family planning support, and paid volunteer days.
• Home office stipend to create an ergonomic and productive remote workspace.
• Wellness programs, including mental‑health resources, gym membership discounts, and on‑site wellness activities.
• Employee stock purchase plan (ESPP) and equity participation for eligible team members.

How to Apply

If you are a results‑driven, relationship‑focused professional who thrives in a dynamic digital advertising environment, we want to hear from you. Join arenaflex and help shape the future of CPG marketing on a platform that values authenticity, innovation, and impact.

Click the link below to submit your application and start your next career adventure with arenaflex.

Apply Job!

Closing Statement

At arenaflex, your expertise will be celebrated, your ideas will be heard, and your growth will be nurtured. Take the next step in your career and become a pivotal part of a company that is redefining how brands connect with consumers. Apply today and help us drive meaningful conversations that translate into measurable business results.