[Remote] Product Owner II — Sales & Solution Design

Note: The job is a remote job and is open to candidates in USA. SpryPoint is a high-growth software company focused on modernizing how utilities serve their communities. The Product Owner II — Sales & Solution Design role involves engaging with Sales and leading Solution Design efforts to ensure commitments are aligned with deliverable capabilities.

Responsibilities

• Retrieve open commitments, customer questions, and Solution Design outputs from Sales and Solutions Architects
• Translate sales-cycle commitments into clearly defined Epics so Product Owners can plan and prioritize accordingly
• Hand off Solution Design documents, BRDs, and well-defined work to Delivery POs with minimal rework
• Identify systemic issues and bring them to the Group Product Manager with a recommended path forward
• Own the product-side response to technical and product expert questions on RFPs — contributing directly and coordinating with Product Owners, Engineering Leads, and SMEs when deeper domain knowledge is needed
• Lead customer-facing Solution Design and BRD sessions, engaging Product Owners, Engineering Leads, and UI/UX designers as the scope requires
• Author or co-author SOW solution language — precise, contractually defensible, and clear enough for Delivery POs to act on later
• Review proposals before submission for product feasibility, roadmap alignment, and accuracy — flagging risks or gaps to the Group Product Manager and Sales lead
• Align proposed work to the product roadmap, flagging misalignment to the Group Product Manager early
• Collaborate with Sales, Solutions Architects, the Proposal team, and Clients to facilitate solution definition

Skills

• 3+ years as a Product Owner, Solution Consultant, or equivalent role (BA with PO scope, Technical Product Manager, Pre-Sales Engineer) in B2B, with personal experience producing Solution Design documents and BRDs
• Experience operating across both Product and Sales/Pre-Sales contexts — Product Owners who've supported pursuits, Solution Consultants and Pre-Sales Engineers who've embedded in customer Solution Design, or current POs looking to broaden upstream
• Demonstrated experience leading Solution Design or discovery sessions with external clients
• Comfortable orchestrating cross-functional work — you know when to contribute directly, when to engage a specialist, and when to coordinate multiple contributors into a coherent output
• Estimation discipline — you understand the difference between order-of-magnitude and committed estimates, and can defend an estimate under pressure from Sales
• Strong written communication — your Solution Designs, BRDs, and SOW language are clear enough that another Product Owner picks them up and builds without redoing discovery
• Strong facilitation — you lead rooms with mixed business, technical, and customer participants and leave with consensus
• Comfortable with ambiguity — go toward unclear scope and bring back clarity
• Risk identification — frame risks in a way that drives action, not just flags them
• Fluent in Jira and Confluence; active use of modern AI tooling in your workflow
• Hands-on experience with utility Customer Information Systems (CIS), utility billing, meter-to-cash, customer self-service portals, or mobile field tools
• Prior B2B SaaS experience contributing to RFPs and SOWs — you've personally written solution language that became contractual scope
• Integration and API fluency — comfortable reading API docs, reasoning about authentication, error handling, payment processors, and third-party connectors
• Experience working alongside enterprise sales cycles — vendor selection, RFP/RFI responses, pre-sales solutioning

Benefits

• Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
• Comprehensive compensation package that grows with you
• MacBook + $800 to create your ideal home workspace
• Health, dental, vision, and life insurance from day one
• Generous PTO and unlimited sick days
• RRSP (Canada) and 401k (US) matching programs
• $2,500 annual development fund, tuition assistance, and Book Bounty program
• Annual company events and team offsites that bring us together

Company Overview