[Remote] Senior Product Manager - Communication Systems

Note: The job is a remote job and is open to candidates in USA. Clever Real Estate is a venture-backed real estate technology company aiming to revolutionize real estate transactions. They are seeking a Senior Product Manager to build and scale core communications systems that enhance operational efficiency and improve workflows within the organization.

Responsibilities

• Own backend and operational systems that support Clever's growth
• Partner with senior engineers to define requirements for APIs, integrations, data flows, internal tools, and workflow automation
• Translate ambiguous business and operational problems into clear specs, MVPs, tradeoffs, and measurable outcomes
• Identify opportunities to reduce manual work, improve data quality, automate workflows, and build more reliable systems
• Define success metrics and instrumentation to verify systems are working as intended
• Use AI tools heavily to accelerate research, discovery, documentation, prototyping, analysis, and execution
• Communications: improve telecom, call, SMS, routing, logging, consent, attribution, and follow-up workflows

Skills

• 5+ years of product management experience owning complex systems, integrations, operations platforms, or technical products
• Technical fluency with APIs, data flows, backend systems, third-party platforms, and engineering tradeoffs
• Strong systems thinking — understands how workflows, data, teams, and tools connect and where they break
• Experience turning messy manual processes into scalable systems
• AI-native working style — actively uses AI tools to accelerate product work
• Clear written communication: specs, problem briefs, tradeoff docs, decision memos
• Strong business judgment connecting backend systems to revenue, efficiency, quality, and risk
• Experience in at least one of: telecom/contact center systems (Twilio, Kixie, Five9, etc.) or partner integrations, APIs, lead routing, and data quality
• Real estate, fintech, marketplace, or partner-driven business experience
• SQL familiarity
• TCPA/CAN-SPAM compliance experience

Benefits

• Medical, dental, vision, and life insurance
• 18 days of PTO (increases with tenure) plus 10 paid holidays
• Annual budget for learning and career growth
• Paid sabbaticals to celebrate major milestones
• Exclusive access to Clever homeownership perks
• Support for your remote workspace
• 401(k): Retirement plan administered through Guideline
• 6–12 weeks of paid parental leave
• Free counseling sessions and optional weekly meditation

Company Overview