[Remote] Enterprise Workday Administrator- IT
Note: The job is a remote job and is open to candidates in USA. Dungarvin is a mission-driven organization dedicated to enhancing the quality of life for individuals with intellectual and developmental disabilities. As an Enterprise Workday Administrator, you will manage the Workday platform, ensuring its effective configuration, troubleshooting, and cross-functional collaboration to drive organizational change and support over 2,000 users.
Responsibilities
- Manage Workday tenant configuration, business processes, and system settings
- Lead updates, releases, and system enhancements
- Maintain documentation, configuration guides, and training materials
- Evaluate and implement new Workday features to maximize organizational impact
- Serve as technical escalation point for complex Workday issues
- Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively
- Manage ticket queues and resolve challenging system problems
- Lead Workday change control committee with HR, Finance, and IS stakeholders
- Facilitate decisions for system changes and enhancements
- Communicate updates, secure approvals, and implement changes, with organizational impact
- Promote adoption and effective communication of Workday changes
- Manage vendor relationships and third-party support to optimize system performance
Skills
- Education: Bachelor's in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience
- Technical Skills: Proficient in troubleshooting, tier-3 support, report building, and system documentation
- Workday Experience: 7+ years of hands-on Workday administration, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management
- Technical Proficiency: Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards)
- Professional Development: Willingness to pursue Workday certifications (training provided) and stay current on best practices
- Work Authorization Requirement: Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer visa sponsorship now or in the future
- Enterprise Systems & Platforms: Experience managing integrations with third-party systems, Workday security management, identity and access management systems, and understanding of IT security best practices
- Professional Certifications: Workday certifications (HCM, Finance, Security), additional Workday security or reporting certifications. CompTIA A+ Certification, or other IT certifications
- Experience: Application administration, integrations/interface management, leading committees, supporting system implementations
Benefits
- Work Environment :