[Remote] Director of HR Operations

Note: The job is a remote job and is open to candidates in USA. Magnificent Differences Consulting, LLC is seeking a Director of HR Operations to provide strategic leadership and operational oversight for the People & Culture function. The role involves designing and implementing HR operations infrastructure, managing compensation and benefits, and ensuring compliance while enhancing employee experience across the organization.

Responsibilities

• Design, manage, and evolve HR operations infrastructure across compensation, payroll, benefits, compliance, HRIS and data systems, employee relations, and facilities operations
• Develop compensation structures that align with enterprise pay philosophy and support diverse operating contexts
• Manage compensation administration, including merit cycles, adjustment processing, job evaluations, payroll operations, and compensation decisions for new roles, promotions, and structural changes
• Design and oversee benefits strategy and total rewards programs that support competitiveness, financial sustainability, employee wellbeing, attraction, and retention
• Manage benefits vendor relationships, benefits administration, employee education, issue resolution, and related compliance requirements
• Manage employment law and workplace policy compliance, documentation standards, audits, employee relations, and multi-state workforce requirements
• Assess HR operations compliance risk and build scalable compliance infrastructure, including Employer of Record relationships and global workforce practices as applicable
• Own HRIS administration, system configuration, data integrity, reporting infrastructure, and workforce data needed to support organizational decision-making
• Evaluate and evolve HR technology and reporting systems to support operational analytics, headcount tracking, turnover analysis, compliance reporting, and workforce planning
• Oversee facilities operations, including office footprint transition, mail management, building liaison responsibilities, lease management, vendor relationships, and related operational support
• Partner across People & Culture to ensure compensation, benefits, compliance, systems, talent, culture, and DEI practices are aligned, integrated, and operationally effective
• Use operational analytics, workforce data, compliance insights, AI, and technology to inform decisions, improve processes, and enhance HR operations programs
• Lead and develop HR operations team members, building capability, accountability, and operational effectiveness; and
• Other duties as assigned

Skills

• Bachelor's Degree or Certification in Human Resources, Business Administration, or equivalent experience in related field
• Minimum of seven years of progressive experience in HR operations, compensation, compliance, or people operations leadership
• Minimum of seven years managing cross-functional teams
• Project management experience in a multi-project environment
• Proven ability to lead, develop, and coach teams, building capability, accountability, and operational effectiveness
• Demonstrated ability to design and operationalize HR operations programs from strategy through execution
• Experience designing compensation structures and overseeing payroll and compensation administration across diverse operating contexts
• Strong knowledge of employment law, compliance management, and multi-state workforce requirements
• Experience overseeing facilities and office operations, including vendor management, lease administration, and workspace transitions
• Proven ability to assess compliance risk proactively and build scalable compliance infrastructure
• Experience designing benefits strategy and total rewards programs that balance competitiveness and financial sustainability
• Proven ability to manage HRIS, system configuration, data integrity, and reporting infrastructure
• Fluency with AI and technology as tools that augment and enhance operations programs and decision-making
• Experience managing employee relations with consistency, care, and legal defensibility
• Strong analytical skills with the ability to use operational data, workforce metrics, and compliance insights to inform strategy and decision-making
• Proven ability to evaluate and evolve operational systems, processes, and technologies to support organizational growth and changing business needs
• Ability to build collaborative partnerships across functions and integrate equity considerations into HR operations practices, programs, policies, and systems

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