[Remote] Engineering Manager, CloudOps Infrastructure

Note: The job is a remote job and is open to candidates in USA. Jamloop is building high-scale advertising technology that processes massive volumes of real-time traffic. They are seeking an Engineering Manager to lead their cloudops infrastructure and operations team, focusing on cloud infrastructure, production systems, and high-volume bidder software.

Responsibilities

• Manage and support a scrum team of 4 to 6 software and DevOps engineers
• Lead sprint planning, backlog refinement, execution tracking, retrospectives, and delivery commitments
• Coach engineers through technical decision-making, operational ownership, prioritization, and professional growth
• Help create a team culture focused on accountability, reliability, continuous improvement, and pragmatic execution
• Partner with product, engineering, and business stakeholders to align infrastructure and bidder team priorities with company goals
• Oversee AWS-based cloud infrastructure supporting high-volume, low-latency bidder systems
• Manage cloud environments that process over 1 billion HTTP requests per hour
• Help operate and optimize millions of dollars of cloud infrastructure spend
• Identify opportunities to reduce cost, improve system utilization, and increase performance
• Drive improvements in observability, monitoring, alerting, incident response, deployment safety, and operational readiness
• Ensure systems are designed and operated for scalability, reliability, availability, and maintainability
• Lead engineering work on high-volume bidder software for a demand-side platform
• Support backend systems where latency, throughput, uptime, and cost efficiency are business-critical
• Help the team make sound technical tradeoffs across performance, reliability, complexity, and delivery speed
• Collaborate with engineers on architecture, system design, code quality, deployment practices, and production operations
• Ensure the team maintains strong ownership of production services from design through deployment and ongoing operation
• Participate in production support processes and help ensure appropriate team coverage
• Be available outside standard business hours as needed to support critical deployments, production incidents, time-sensitive operational events, and team response coverage
• Lead or support incident reviews, root cause analysis, follow-up planning, and long-term reliability improvements
• Build processes that reduce operational toil and improve team response effectiveness over time

Skills

• 6+ years of professional experience in backend software engineering, cloud infrastructure, DevOps, site reliability engineering, or a related technical discipline
• 1+ year of experience leading engineers, managing projects, acting as a technical lead, or serving in an engineering management role
• Strong experience operating production systems on AWS
• Experience with high-scale, high-availability distributed systems
• Practical understanding of cloud networking, HTTP services, load balancing, service scaling, monitoring, deployment pipelines, and incident response
• Experience supporting systems where latency, throughput, reliability, and cost are important operational concerns
• Ability to manage technical priorities across infrastructure, operations, performance, and product delivery
• Strong communication skills with the ability to work effectively across engineering, product, and business teams
• Comfortable staying close to technical details while also managing people, planning, execution, and delivery
• Experience with ad tech, real-time bidding, DSPs, bidder systems, auction systems, or other high-throughput transactional platforms
• Experience with Golang, Rust, or other high-performance software languages
• Experience managing or optimizing significant cloud infrastructure spend
• Experience with infrastructure as code, containerized workloads, CI/CD systems, observability platforms, and incident management workflows
• Experience improving system performance, reducing latency, or lowering cloud costs at scale
• Familiarity with scrum or agile engineering practices
• Prior experience moving from a senior engineer, DevOps engineer, SRE, or technical lead role into engineering management

Benefits

• Fully remote work options that our team loves
• You may occasionally be asked to join in-person jam sessions (a.k.a. events or team gatherings). Don’t worry, you'll have plenty of notice to set your schedule.

Company Overview

Company H1B Sponsorship