[Remote] Senior Sales Operations Manager EMEA (m/f/d)

Note: The job is a remote job and is open to candidates in USA. Regiondo is a company focused on reshaping the tours, activities, and experiences industry. As a Senior Sales Operations Manager, you will be responsible for optimizing lead management processes, improving conversion rates, and enhancing overall sales productivity.

Responsibilities

• Collaborate with the marketing team to ensure a seamless transfer of leads generated through various channels
• Implement and manage lead capture tools and forms to effectively collect lead information
• Develop and maintain lead scoring models to prioritize leads based on their potential value
• Use data enrichment tools to supplement lead information and improve qualification accuracy
• Create and manage lead assignment rules to ensure leads are distributed to the most appropriate sales representatives
• Assist in defining and managing sales territories to optimize lead distribution
• Ensure that both inbound and outbound leads are efficiently managed within the funnel, ensuring no lead is overlooked
• Develop and implement personalized lead nurturing campaigns to engage and qualify leads
• Utilize marketing automation tools to automate lead nurturing processes, ensuring consistent follow-up and engagement
• Plan and execute seasonal and category-specific lead campaigns in collaboration with the marketing team, aligning efforts with sales objectives
• Support sales executives with HubSpot automation, ensuring they have the tools and resources they need to succeed
• Manage and optimize the knowledge base, sales playbook, and collateral to enhance the sales team’s efficiency
• Regularly reshuffle and refine lead assignment and workflows to adapt to changing sales strategies and goals
• Monitor lead progression through the sales funnel to identify bottlenecks and areas for improvement
• Analyze lead conversion rates, pipeline velocity, and other key metrics to provide insights to sales leadership
• Ensure thorough tracking of lead journeys, providing comprehensive visibility into both individual and overall lead performance

Skills

• 3+ years of experience in sales operations or a similar role within a B2B SaaS company
• Proven expertise in lead management processes and best practices
• Strong analytical skills and ability to interpret data to drive business decisions
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams
• Fluent in English, with exceptional verbal and written communication skills
• Demonstrated ability to manage multiple projects and prioritize tasks effectively
• A passion for sales and a drive to continuously improve processes and outcomes
• Holding a bachelor's degree in Business Administration, Sales, Marketing, or a related field is preferred, but your practical experience and skill set are what will truly set you apart

Benefits

• High trust, real impact: You’ll have the autonomy and expectation to lead with ownership, tackle problems end-to-end, and make decisions that move the business forward in meaningful ways.
• Curiosity with discipline: We value asking sharp questions, challenging assumptions, and exploring smarter ways to work. We don’t just get things done, but to get them done right for our customers.
• One team, all in: Collaboration beats ego, wins are shared, and we rally together when the work gets tough.
• Space to grow: You’ll be supported and stretched, taking on challenges that build capability, sharpen judgment, and accelerate your growth as a leader and problem-solver.
• Progress with purpose: We move fast, stay focused on what truly matters, and prioritise long-term impact over quick fixes.

Company Overview