[Remote] Program Manager, Wholesale - Contract

Note: The job is a remote job and is open to candidates in USA. Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California, seeking an operationally sharp Wholesale Program Manager on a contract basis. The role involves coordinating across various teams to ensure successful wholesale launches, managing timelines, and improving processes within the wholesale function.

Responsibilities

• Orchestrate account onboarding end-to-end — coordinating across ops, logistics, finance, and other internal teams to get new wholesale partners up and running smoothly
• Serve as a key liaison between Account Managers and internal stakeholders, translating partner needs into actionable tasks and keeping everyone aligned
• Manage timelines, dependencies, and deliverables across multiple workstreams simultaneously
• Support the design and execution of wholesale programs, ensuring the right teams are involved at the right time
• Track program milestones and proactively surface blockers, risks, or gaps before they become problems
• Maintain clear documentation so that processes, decisions, and statuses are visible to all stakeholders
• Identify inefficiencies in how the wholesale function operates and develop practical solutions
• Build and refine repeatable processes for onboarding, fulfillment coordination, compliance, and other recurring workflows
• Create playbooks, SOPs, and tools that help the team scale without adding unnecessary complexity

Skills

• 3–5 years of experience in program management, wholesale operations, or a cross-functional coordination role — ideally within home goods, décor, or consumer products
• A natural ability to work across teams and functions, keeping projects moving without direct authority over stakeholders
• Strong process orientation — you spot inefficiencies, design better ways of working, and actually follow through on implementing them
• Excellent organizational skills with the ability to manage multiple workstreams and shifting priorities
• Clear, concise communicator — equally effective in a Slack thread, a status doc, or a cross-functional meeting
• Comfortable operating in ambiguity and building structure where it doesn't yet exist
• Proficient in Google Suite
• Familiarity with wholesale operations, retailer compliance requirements, or EDI processes
• Experience working closely with or in support of a sales or account management team
• Experience in e-commerce or direct-to-consumer technology environments
• Proficient in Airtable

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