[Remote] Service Delivery Sr Manager - Application Engineering
Note: The job is a remote job and is open to candidates in USA. Kforce Inc is seeking a Service Delivery Senior Manager for Application Engineering, responsible for overseeing project services and solutions within the Application Engineering practice area. The role focuses on delivering exceptional project outcomes, ensuring technical excellence, and supporting Project Consultants throughout the engagement lifecycle while identifying expansion opportunities.
Responsibilities
- Application Engineering Specialization: Apply technical expertise and industry knowledge to lead the successful delivery of complex projects, ensuring alignment with Application Engineering best practices
- Project & Portfolio Management: Manage a portfolio of Application Engineering projects, providing oversight and support to ensure successful delivery against scope, timeline, and budget. Facilitate risk management and mitigation strategies to maintain project momentum
- Team Leadership & Development: Mentor, motivate, and develop team members, boosting morale and maintaining a high level of employee satisfaction and retention. Foster skill development and career growth through structured guidance and support
- Client Relationship Management: Serve as a key point of contact for client engagements within Application Engineering, ensuring client satisfaction, managing expectations, and identifying opportunities for additional business
- Continuous Improvement: Drive delivery innovation within the Application Engineering practice area, implementing process improvements and best practices that optimize project execution and enhance team efficiency
- Technical and Solution Guidance: Provide direct technical support and guidance throughout project engagements, ensuring that solutions meet or exceed client expectations
- Cross-functional Collaboration: Collaborate with other practice areas and business units to integrate solutions and contribute to comprehensive client strategies
Skills
- Bachelor's degree in Computer Science, Computer Engineering, or a related field
- 8+ years of experience leading technology teams and delivering Application Engineering solutions, with a strong track record in project delivery and client satisfaction
- Apply technical expertise and industry knowledge to lead the successful delivery of complex projects, ensuring alignment with Application Engineering best practices
- Manage a portfolio of Application Engineering projects, providing oversight and support to ensure successful delivery against scope, timeline, and budget
- Mentor, motivate, and develop team members, boosting morale and maintaining a high level of employee satisfaction and retention
- Serve as a key point of contact for client engagements within Application Engineering, ensuring client satisfaction, managing expectations, and identifying opportunities for additional business
- Drive delivery innovation within the Application Engineering practice area, implementing process improvements and best practices that optimize project execution and enhance team efficiency
- Provide direct technical support and guidance throughout project engagements, ensuring that solutions meet or exceed client expectations
- Collaborate with other practice areas and business units to integrate solutions and contribute to comprehensive client strategies
- Demonstrates strong leadership and the ability to influence team members and stakeholders within the Application Engineering practice
- Possesses deep technical knowledge in Application Engineering and continuously develops skills aligned with best practices and industry trends
- Skilled at navigating complex project challenges, making informed decisions, and implementing effective solutions
- Aligns project outcomes with business objectives, ensuring that the Application Engineering practice area contributes to overall organizational growth
- Deep understanding of Application Engineering concepts, technologies, and methodologies, with the ability to provide technical direction and mentorship
- Proficiency in leading teams, driving strategic initiatives, and influencing organizational direction within the Application Engineering practice
- Expertise in identifying inefficiencies, implementing best practices, and driving continuous improvement within project delivery
- Ability to build and maintain strong client relationships, identifying opportunities for business expansion within Application Engineering
- Skilled in proactively identifying and mitigating project risks, ensuring successful delivery of complex solutions
- Proficiency in one or more programming languages such as Java, Python, C#, or JavaScript
- Experience with cloud platforms like AWS, Azure, or Google Cloud Platform, including cloud-native development and deployment
- Familiarity with modern development frameworks such as Spring, .NET Core, React, Angular, or Vue.js
- Knowledge of CI/CD pipelines, containerization (Docker, Kubernetes), infrastructure as code (Terraform), and automation tools (Jenkins, GitLab)
- Understanding of microservices architecture, event-driven design, and RESTful API development
- Experience with databases (SQL/NoSQL), data integration platforms, and data processing tools
- Understanding of application security principles, secure coding standards, and compliance frameworks
- Familiarity with Agile methodologies (Scrum, Kanban) and project management tools such as Jira or Confluence
Company Overview
Company H1B Sponsorship