[Remote] Senior Product Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Acorns is a financial wellness app dedicated to helping individuals and families save and invest money for the long term. They are seeking a Senior Product Operations Specialist to drive operational excellence, enhance cross-functional delivery frameworks, and scale tools that empower the product organization in building financial wellness solutions.

Responsibilities

• Operations Leadership: Partner directly with the Head of Product to optimize organization efficiency, streamline internal workflows, support team leaders, and project-manage critical product operations initiatives
• Strategic Architecture & Roadmap Planning: Build and evolve the frameworks, tooling, and ways of working used for long-range strategic planning, roadmap prioritization and capacity planning. Own the administration and data integrity of the company’s unified roadmap, mapping product outcomes directly to business and financial metrics
• Delivery Integration & Continuous Improvement: Connect delivery planning across all functional teams (design, engineering, analytics, marketing, legal, support, etc.) to ensure seamless cross-organizational alignment, while continuously tracking execution to identify and eliminate operational bottlenecks and inefficiencies
• Executive Reporting & Routines: Lead core product operating routines, including the end-to-end orchestration, data aggregation, and materials preparation for Monthly Business Reviews (MBRs) and executive reporting
• Vendor & Budget Management: Manage the operational budget for product teams, including third-party service and software contracts

Skills

• Expert-level, hands-on experience architecture-building within Jira and Jira Product Discovery (JPD), with a proven track record of creating custom views, automations, workflows, and executive-level reports
• Demonstrated proficiency using artificial intelligence (AI) tools to design, build, and optimize automated reporting and internal operational productivity tools
• Clear experience managing technology vendor relationships, tracking software budgets, and navigating corporate contract pipelines
• Exceptional interpersonal skills with a natural ability to collaborate, communicate direction clearly, and bring fun to a highly collaborative, fast-moving environment
• Strong foundational project management skills, with a proven ability to organize complex timelines, manage risk and dependencies, and coordinate communication across teams
• Hunger to deliver game-changing products
• Exceptional drive and precision in delivery
• A belief that your work is tied to your life's mission
• Optimistic about the potential of societal change

Benefits

• Competitive salary and stock options
• A comprehensive benefits package for you and your family
• Flexible work location, hours, and paid time off
• 401(k) matching
• Monthly Acorns account contribution & GoHenry account for your family
• Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
• Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
• Roots Leadership Program for Emerging Leaders
• Community week onsite gatherings and various virtual events
• Talented and motivated team members who care deeply about one another, our mission, and our customers.
• The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

Company Overview