[Remote] Platform Analyst

Note: The job is a remote job and is open to candidates in USA. Civic Nation is an impact hub dedicated to strengthening civic culture and participation. They are seeking a Hub Platform Analyst to support the management and optimization of their data collection and CRM platforms, ensuring accurate data capture and actionable insights for the organization.

Responsibilities

• Support Civic Nation hub teams in the management, optimization, and adoption of HubSpot and related platforms — ensuring accurate data collection, clean reporting, and consistent standards across programs and campaigns
• Create, maintain, and continuously improve HubSpot workflows, automations, properties, lists, and reporting processes to ensure effective tracking and evaluation
• Manage and support HubSpot Membership modules, including audience segmentation, membership tracking, and engagement reporting
• Support the integration of paid media and advertising platforms with HubSpot to improve lead capture, attribution, audience management, and reporting
• Develop and maintain campaign tracking frameworks using UTM parameters and attribution standards across digital marketing, email, advertising, and partner campaigns
• Partner with hub teams to establish consistent data collection processes and reporting standards
• Other reasonable and related duties as assigned

Skills

• 1+ years of experience in a nonprofit or political environment supporting data management, digital campaigns, or CRM operations
• Demonstrated experience with HubSpot required
• Strong analytical and problem-solving skills with a genuinely data-driven mindset — comfortable digging into a problem and surfacing what actually matters
• Experience supporting digital advertising campaigns and integrating advertising platforms with CRM systems
• Demonstrated ability to communicate technical concepts clearly to non-technical audiences
• Ability to communicate effectively across audiences, translating technical concepts into clear, actionable guidance for non-technical teammates and partners
• Curious and growth-oriented — eager to learn new skills and platforms, receptive to feedback, and energized by working as part of a larger, collaborative team
• Ability to connect with and support a diverse group of individuals at all levels and across all parts of the organizational structure
• Strong teamwork, critical thinking, multitasking, and problem-solving skills; comfortable navigating competing priorities in a fast-moving environment
• Proficiency in Google Suite
• Preferred experience with CRM management, email marketing, workflows, reporting, and audience segmentation

Benefits

• 100% employer-paid health, dental, and vision insurance for employees
• Flexible paid time off
• Paid family & medical leave
• Access to a 401k plan
• Continued health insurance coverage beyond the program end date as part of our commitment to supporting team members

Company Overview