[Remote] Account Manager III - Transmission
Note: The job is a remote job and is open to candidates in USA. Electric Power Research Institute (EPRI) is seeking an Account Manager III - Transmission to lead account management and technical resource delivery. The role focuses on developing strong client relationships and promoting EPRI’s capabilities to enhance revenue growth while providing technical support to the sales team.
Responsibilities
- Establish strong relationships at all appropriate decision-making levels within assigned accounts. Make general as well as specific sales calls and presentations to broaden client engagement. Understand the client’s strategic issues, business objectives, unique needs and processes to drive revenue growth
- Proactively identify existing EPRI products and solutions that can be positioned to meet and exceed client needs
- Manage the client engagement process through the close of sales and coordinate appropriate internal cross-functional support as needed
- Possess sufficiently deep technical knowledge of sector R&D portfolio with ability to represent a strong value proposition to clients of all technical programs, projects, and products
- Provide technical support and training as needed by the other members of the sector sales team
- Takes an active role in developing, scoping and launching key supplemental projects
- Capture client, market and product feedback to help support and influence future EPRI product development
- Takes an active role in working with program managers and marketing staff to shape the R&D portfolio each year
- Proactively capture and communicate value to document impacts and benefits to assigned clients on a regular basis throughout the year
- Work closely with technical staff and builds relationships with appropriate internal stakeholders
- Adept in tracking and managing opportunity funnel in client relationship management (CRM) tool
- Identify, develop and cultivate relationships with client end users to facilitate effective technology transfer. Work with end users to support implementation/application of relevant EPRI results
- Work collaboratively across the other EPRI R&D sector programs and cross sell relevant research
- Actively promotes the implementation and broad acceptance of EPRI’s tools/results widely across the client organization
- Assist in conducting member satisfaction survey. Analyze and summarize the key feedback received from members. Provide recommendations for improving member experience
Skills
- Bachelor's degree required in technical discipline
- Desired fifteen years electric utility or similar industry experience
- Minimum of seven years experience in selling complex technical solutions
- Solid understanding of account management and sales practices/principles
- Ability to effectively engage at all levels within client organizations
- Broad understanding of the energy industry and specific expertise in the assigned sector
- Demonstrated technical proficiency in assigned sector
- Effective presentation development and delivery skills
- Strong computer skills including the full Microsoft Office Suite
- Willing to travel approximately 50% of the time
- Ability to multi-task and work under pressure
- Ability to work toward common goals in a team atmosphere
- Strong interpersonal, oral and written communication
- Engineering degree preferred
- Advanced degree, professional engineering license or equivalent experience preferred
- Familiarity with AI-powered platforms for automating repetitive tasks and improving efficiency
Benefits
- This role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan.
- This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).
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