Customer Service Representative - List to Last
Company Overview: List to Last is a leading provider of comprehensive Real Estate Marketing solutions, specializing in delivering high-quality leads to Real Estate Agents through targeted Facebook, Instagram, and Google ads. Our offerings include a cutting-edge CRM system and dedicated support teams, ensuring our clients have the tools and assistance needed to thrive in the competitive real... estate market. Position Overview: List to Last is currently seeking 2-3 motivated and skilled Customer Service Representatives to join our dynamic team. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing our client relationships. This remote position requires individuals with excellent spoken communication skills, a deep understanding of social media marketing, and a commitment to delivering exceptional customer service. Responsibilities: Conduct regular calls with existing clients to assess their experience and address any concerns. Identify and resolve issues promptly, either independently or by escalating to relevant teams for technical matters (e.g., website updates, CRM adjustments, ad updates). Schedule and conduct weekly Zoom calls with clients to provide support and guidance. Collaborate with clients to understand their goals and offer coaching on sales strategies. Stay informed about real estate trends and social media advertising best practices. Ensure clients are utilizing the CRM system effectively and assist with any related queries. Dress professionally during on-camera interactions, mirroring the standards of real estate professionals. Qualifications: Strong spoken communication skills with a customer-focused mindset. Understanding of social media marketing, particularly on Facebook and Instagram. Familiarity with CRM systems and an ability to troubleshoot basic technical issues. Knowledge of real estate trends and sales coaching is a plus. Comfortable with remote work and regular on-camera interactions. Proactive problem-solving skills and attention to detail. Work Schedule: Part-time position (20 hours per week). Monday to Friday, with weekends off. Compensation: $16 per hour. Contract Type: 1099 position (not an employee). Remote work; candidates must provide their own computer, reliable wifi connection, and phone. Opportunity for Growth: This part-time role has the potential to transition into a full-time position based on performance and company needs. If you're passionate about customer service, social media marketing, and contributing to the success of real estate professionals, we invite you to apply for this exciting opportunity with List to Last. To apply, please submit your resume and a cover letter highlighting your relevant experience and why you're the ideal candidate for this position. List to Last is an equal opportunity employer. We encourage candidates from all backgrounds to apply. Job Type: Part-time Pay: $16.00 - $17.00 per hour Expected hours: 20 per week Benefits: On-the-job training Work from home Experience level: 2 years Shift: Day shift Weekly day range: Monday to Friday Work setting: Remote Work Location: Remote Apply Job!