[Remote] Digital Product Manager I
Note: The job is a remote job and is open to candidates in USA. CareSource is a healthcare management services company, and they are seeking a Digital Product Manager I. The role involves managing digital products from planning through execution, focusing on growth, optimization, and alignment with business goals.
Responsibilities
- Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goals
- Develop and Manage digital asset budget
- Manage to budget with internal partners and contract services or agencies
- Influence, inform, and engage cross functional teams
- Provide guidance and strategy across digital products, programs and projects
- Partner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital road map(a)
- Work with Supervisor to manage to digital asset budget
- Effectively and actively communicate successes, challenges, timelines and project needs
- Manage digital calendar/priorities for digital products and initiatives
- Manage daily activities with external agencies and IT partners
- Ensure all digital content has approvals from required stakeholders
- Provide direction of digital strategy goals, customer experience, digital quality, and product analytics
- Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendors
- Work with business partners throughout the organization to understand their goals and be able to translate that into work
- Prioritize, assign and balance work within Agile TFS boards with Scrum, SA and Tech leads acting as Product Owner of digital asset
- Lead through ambiguity. Employ Lean Management and Design Thinking principles to guide teams through challenges and solutions
- Help develop product roadmaps and long-term vision for where digital is going. Define and deliver amazing customer experiences
- Stay on top of emerging digital trends and capabilities
- Own the customer experience for digital product introducing new capabilities to improve those everyday customer moments
- Utilize data and technology to elevate the customer experience
- Ensures digital product meets all regulatory and compliance
- Evaluate, validate, and communicate the business proposition associated with digital initiatives and digital products
- Initiate and lead new IoT or digital innovation projects
- Perform any other job related duties as requested
Skills
- Bachelor's in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred
- Three (3) years of professional experience in digital projects required
- Experience translating business requirements into user experience applications in support of technical specifications required
- Project planning/project management experience is required; experience leading teams and large scale projects preferred
- Familiarity with desktop and mobile web, android and iOS apps, design, digital quality assurance, digital strategy, user research, prototype and analytic development
- Utilizes design thinking principles and methods
- Knowledge of project management tools and content management software (i.e. TFS, WordPress)
- Knowledge in digital product development
- Knowledge of code languages (HTML, CSS, .NET, C#, Swift, etc.) and back-end infrastructure (web services, API or database development) a plus
- UX, UI and Human Factor experience
- Familiarity of UAT testing digital products
- Troubleshooting and problem solving capabilities
- Solid project planning and management capabilities
- Process and/or workflow planning and design skills
- Information Architecture and Taxonomy familiarity
- Strong knowledge of best practices relative to mobile application and web development
- Proficient in Word, PowerPoint or Keynote, and Excel
- Familiarity with Google Analytics, Firebase or equivalent a plus
- Excellent oral and written communication
- Effective organization and prioritization
- Project planning/project management experience is required; experience leading teams and large scale projects preferred
- Digital product owner experience preferred
- HMO or Healthcare industry experience preferred
- Experience in Agile scrum ceremonies-story writing, sprint planning, daily standups and retrospectives preferred
Benefits
- In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
- We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Company Overview
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