[Remote] Key Account Executive

Note: The job is a remote job and is open to candidates in USA. Axon is on a mission to Protect Life, focusing on safety and justice issues through their ecosystem of devices and cloud software. The Key Account Executive is responsible for selling Axon products and services to law enforcement agencies, managing client relationships, and driving revenue growth.

Responsibilities

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• May provide customer product training as necessary
• Accountable for individual expense budget management

Skills

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3 years' experience managing a book of business of Major Accounts
• Solution or consultative sales experience working within complex sales processes
• Strong understanding of Cloud and SaaS
• Able to travel 70% + (3-4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Team Player: collaborate with various team members regularly
• Ready to own & drive the territory
• Data management experience using Salesforce (preferred) or similar CRM
• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience

Benefits

• Competitive On-Target Earnings and 401K with employer match
• Uncapped commissions
• Discretionary paid time off
• A supportive parental leave policy
• Ride along with real police officers in real life situations, see them use technology, get inspired
• Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards.
• Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Company Overview

Company H1B Sponsorship