[Remote] Insurance Senior Project Manager, Enterprise Project Mgmt Office

Note: The job is a remote job and is open to candidates in USA. EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry, headquartered in New York City. They are seeking a Senior Project Manager to lead enterprise cross-functional initiatives, drive outcomes, and ensure value realization across complex projects within the new Project Management Office (ePMO).

Responsibilities

• Lead one or more complex enterprise, cross-functional initiatives from intake through stabilization and value realization
• Develop and maintain decision-ready delivery plans spanning scope, milestones, dependencies, risks, resourcing, and readiness checkpoints
• Independently manage interdependencies across initiatives, vendors, and operational teams
• Facilitate structured forums, governance reviews, and decision checkpoints to maintain momentum and alignment
• Proactively surface delivery risks, tradeoffs, and resource constraints with recommended paths forward
• Partner with Business Owners to clarify success criteria, adoption expectations, and readiness requirements
• Ensure appropriate business representation and engagement throughout delivery
• Reinforce that the business owns: Process design decisions, Adoption and change readiness, Post–go-live benefit realization
• Coach stakeholders on enterprise delivery expectations and governance standards
• Ensure initiatives entering the ePMO pipeline are complete, well-formed, and decision-ready
• Support standardized intake, scoring, prioritization, and funding workflows
• Maintain high-quality, executive-ready artifacts including: Charters and scope summaries, Status and health reporting, Risk, issue, and dependency tracking, Options, tradeoffs, and decision support materials
• Lead or support quarterly portfolio and governance reviews with clear, concise reporting and recommendations
• Embed change management considerations into delivery from day one
• Partner with business teams and enablement resources to ensure stakeholder readiness, training and communications planning, and complete operational handoffs
• Lead business readiness checkpoints prior to go-live and reinforce accountability for adoption
• Define adoption and success measures and validate progress post–implementation
• Partner with Finance and Business Owners to ensure success metrics are defined, measurable, and tracked
• Track post–go-live outcomes against agreed-upon objectives and expected benefits
• Facilitate retrospectives focused on what improved enterprise capability and value, not just what shipped
• Contribute to the evolution of ePMO standards, templates, tooling, and best practices
• Promote responsible and practical use of AI and automation to improve delivery efficiency
• Identify opportunities where AI can support reporting, analysis, or intake quality
• Share emerging best practices to improve PMO maturity and decision support

Skills

• Strong project and change management skills and experience
• Insurance industry experience - preferably P&C experience
• Bachelor's degree in Business, Project Management, or related discipline
• 7+ years of experience leading enterprise, cross-functional initiatives with significant dependencies and stakeholder coordination
• Demonstrated ability to operate independently, manage risks and tradeoffs, and escalate with clear options and recommendations
• Demonstrated experience in governance, executive-ready reporting, business readiness, adoption planning, and value realization tracking
• Strong executive communication, facilitation, influence, and systems-thinking skills
• Working knowledge of Agile and Waterfall delivery models
• Insurance, financial services, or other complex, matrixed organizations. P&C industry experience strongly preferred
• Formal PMO / Project Management experience preferred but not required
• Enterprise PMO or governance-based delivery environments preferred but not required
• Experience partnering with Finance and business leaders to define and track measurable outcomes
• PMP, Prosci, Lean, or similar certifications

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPICvalues plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Womens Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

Company Overview

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