[Remote] Clinical Lead

Note: The job is a remote job and is open to candidates in USA. OpenLoop is a telehealth company that aims to streamline care delivery across various specialties. They are seeking a Nurse Practitioner Team Lead to manage and support a growing team of nurse practitioners, ensuring safe and effective telehealth care for patients across the country.

Responsibilities

• Work alongside other members of the clinical and operations leadership teams to ensure the delivery of safe, effective, and compassionate care via telemedicine to patients across the country for a wide variety of conditions
• Manage and lead a team of nurse practitioners (NPs) in an environment of rapid growth
• Establish recurring 1:1s with nurse practitioners (NPs) as needed
• Participate in recruitment, onboarding, and quality initiatives for the above teams
• Work alongside clinical and operations leadership to maintain quality, productivity, and performance improvement to promote practice growth and development
• Be willing and able to engage in direct virtual patient care (both asynchronous and synchronous) across a variety of service lines
• Identify areas of process improvements and inefficiencies
• Client engagement as necessary
• Ability to effectively communicate expectations, motivate individuals, foster collaboration between departments, and demonstrate a proven ability to provide positive leadership that supports teamwork
• Other duties as assigned

Skills

• Licensed and board-certified nurse practitioner (NP) degree required
• 2+ years experience managing nurse practitioners (NPs) or other healthcare professionals at a similar level in a US health system within the past 3 years or recent relevant experience required
• Prior experience in virtual care required
• Availability to work extended hours and certain weekends
• Excellent verbal and written communication skills
• Ability to work cross-functionally across multiple teams and stakeholders
• Team player
• Able to quickly pivot as needed in a rapidly growing startup environment
• Passionate about motivating and growing a successful team
• Prior experience in clinical operations (or working closely with operations teams) preferred
• Active unrestricted medical license in at least 20 states within the United States is preferred
• Prior experience leading clinical teams, preferably with educational experience
• Computer proficient with Google Suite, Zoom, Zoho, Notion, Slack and other similar platforms
• Able to quickly adapt to new technologies, such as software and operating systems

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

Company Overview