Senior Application Systems Administrator

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. Position Summary: The Senior Application Systems Administrator plays a crucial role in enhancing pharmacy operations and business functions at Empower. By managing enterprise applications, this role ensures reliability, security, and alignment to business needs, driving significant business impact. The administrator owns the optimization of systems like Pharmacy Management and ERP platforms, using AI as a force multiplier to enhance speed, scale, and decision-making. Working within Empower's hyper-growth, highly regulated environment, the administrator meets P80-P90 talent expectations, demonstrating strategic thinking, execution rigor, and learning agility to propel the company forward. Responsibilities: Technology Strategy System Optimization: Drive the optimization of pharmacy management systems, ERP platforms, and sales/customer-facing applications. Utilize AI-enabled capabilities to enhance performance, streamline processes, and ensure systems are secure and aligned with business objectives, thereby boosting enterprise efficiency. Innovation Leadership: Lead the integration of cutting-edge technologies to advance system capabilities. Champion the adoption of AI and automation tools to enhance decision-making speed, scale operations, and maintain a competitive edge in a rapidly evolving industry landscape. Compliance Assurance: Ensure that all systems adhere to regulatory requirements and industry standards. Collaborate with compliance teams to implement necessary updates and modifications, safeguarding data integrity and maintaining industry-leading security protocols. Operational Excellence System Reliability: Oversee the maintenance and stability of enterprise applications. Implement continuous monitoring tools to proactively identify and resolve system issues, minimizing downtime and ensuring seamless operations across pharmacy and business functions. Performance Metrics: Establish and monitor key performance indicators (KPIs) for system performance and user satisfaction. Employ AI-driven analytics to gain insights and drive strategic enhancements, optimizing application performance and user experience. Process Improvement: Identify areas for process improvement and implement solutions to enhance operational efficiency. Leverage AI to automate routine tasks, freeing up resources for strategic initiatives and supporting business growth objectives. Cross-Functional Collaboration Team Leadership: Lead and mentor a team of application administrators. Foster a culture of innovation and learning, encouraging team members to leverage AI tools for problem-solving and system enhancements, supporting professional growth and organizational success. Stakeholder Engagement: Collaborate with IT, compliance, operations, and commercial teams to align application functionalities with business objectives. Facilitate communication and knowledge sharing, ensuring stakeholders are informed of system updates and improvements. User Experience Focus: Work closely with end-users to understand their needs and challenges. Utilize AI and integration tools to enhance user workflows, improving satisfaction and contributing to a high-performance work environment. Knowledge and Skills: Proficient in enterprise application administration and optimization. Strong understanding of AI and automation tools for system enhancement. Excellent leadership and team management capabilities. Skilled in regulatory compliance and data integrity best practices. Experience and Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Minimum of 5 years’ experience in application systems administration. Proven track record of successfully managing enterprise applications in a regulated environment. Experience in the healthcare or life sciences industry is a plus but not mandatory. Demonstrated expertise in leveraging AI for operational improvements. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. 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