Senior CRM Customer Acquisition Engineer – Remote – Scalable Distributed Systems, Cloud Architecture, and DevOps Leadership at arenaflex

About arenaflex

arenaflex is a forward‑thinking leader in the insurance technology space, dedicated to transforming traditional insurance operations into a modern, data‑driven, and customer‑centric ecosystem. Our mission is to empower millions of policyholders with seamless, secure, and intuitive digital experiences. By blending deep industry expertise with cutting‑edge engineering practices, arenaflex is building the next generation of insurance platforms that deliver speed, reliability, and personalization at scale.

As a remote‑first organization, arenaflex embraces flexibility, autonomy, and a culture of psychological safety. We believe that the best ideas emerge when engineers feel trusted, supported, and encouraged to experiment. If you thrive in a high‑growth environment where every line of code directly impacts the lives of customers, you’ll find a home at arenaflex.

Why This Role Matters

The Senior CRM Customer Acquisition Engineer is a pivotal member of our engineering community, responsible for designing, building, and evolving the high‑performance platforms that power our customer acquisition funnel. You will partner with cross‑functional teams—including Salesforce CRM, Infrastructure, Architecture, Release Management, Application Security, and Business Product Owners—to reimagine legacy workflows, accelerate time‑to‑value, and ensure a frictionless experience for prospects and policyholders alike.

Key Responsibilities

• Architect Scalable Systems: Scope, design, and implement resilient, distributed services that handle high transaction volumes with low latency.
• Product Definition & Delivery: Translate business objectives into technical solutions, driving product definition from concept through production.
• Cross‑Functional Collaboration: Work closely with stakeholders across the software lifecycle—requirements, design, development, testing, and deployment—to ensure alignment and quality.
• Technical Leadership: Lead design workshops, conduct rigorous code reviews, and mentor peers to elevate engineering standards across arenaflex.
• Reusable Component Strategy: Define, create, and maintain reusable application components and patterns that accelerate development and reduce technical debt.
• Azure & DevOps Tooling: Leverage Azure services, CI/CD pipelines, infrastructure‑as‑code, and modern developer tooling to streamline the end‑to‑end software delivery process.
• Mentorship & Knowledge Sharing: Coach junior engineers, champion best practices, and foster a culture of continuous improvement.
• Process Optimization: Identify bottlenecks, propose process enhancements, and drive adoption of industry‑leading methodologies.

Essential Qualifications

• 4+ years of professional software development experience with at least two modern languages (Java, C++, Python, or C#) and strong object‑oriented design skills.
• 3+ years designing and building architecture for new and existing systems, emphasizing reliability, scalability, and performance.
• 3+ years hands‑on experience with cloud platforms (Azure, AWS, or GCP) and a deep understanding of cloud‑native patterns.
• 2+ years working with open‑source frameworks and contributing to community‑driven projects.
• Advanced knowledge of web service integration (REST/SOAP) and middleware technologies such as Apache Camel, Spring, and Spring Boot.
• Proven ability to communicate complex technical concepts to both technical and non‑technical audiences, and to lead projects from inception to delivery.
• Strong problem‑solving aptitude, with a track record of delivering solutions in fast‑paced, startup‑like environments.

Preferred Qualifications & Skills

• Experience with front‑end technologies (HTML, CSS, JavaScript) and modern UI frameworks such as React or Flutter.
• Hands‑on experience with Salesforce—standard objects, custom objects, validation rules, Apex, SOQL, Visualforce, Lightning Aura, and LWC components.
• Familiarity with Salesforce CDP, Flow Builder, and Process Builder for advanced automation.
• Expertise in DevOps practices: CI/CD pipelines, Git/GitHub, Azure DevOps, infrastructure‑as‑code (Terraform, ARM templates), and automated testing.
• Experience with event‑driven architectures and enterprise integration patterns (Kafka, Event Grid, or similar).
• Solid background with relational databases (MS SQL Server, Oracle) and data modeling best practices.
• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.

Core Competencies for Success

• Technical Excellence: Ability to write clean, maintainable, and performant code while adhering to architectural standards.
• Leadership Mindset: Proactive ownership of initiatives, influencing without authority, and fostering a collaborative team environment.
• Customer Obsession: Deep empathy for end‑users, translating their needs into robust technical solutions.
• Adaptability: Comfort navigating shifting priorities, ambiguous requirements, and rapid iteration cycles.
• Continuous Learning: Commitment to staying current with emerging technologies, industry trends, and best practices.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its engineers. In this role, you will have access to:

• Mentorship from senior architects and industry veterans.
• Sponsored certifications (Azure, AWS, Google Cloud, Salesforce, etc.) and tuition reimbursement for advanced degrees.
• Regular internal tech talks, hackathons, and innovation sprints to explore new ideas.
• Clear pathways to senior technical leadership, principal engineering, or product management tracks.
• Opportunities to contribute to open‑source projects and represent arenaflex at industry conferences.

Work Environment & Culture at arenaflex

Our remote‑first culture is built on trust, transparency, and inclusion. Key cultural pillars include:

• Psychological Safety: Everyone is encouraged to voice ideas, ask questions, and challenge assumptions without fear.
• Collaboration: Cross‑team partnerships are the norm, supported by modern communication tools and regular virtual meet‑ups.
• Innovation: We allocate dedicated time for engineers to experiment with emerging technologies and prototype new solutions.
• Diversity & Inclusion: arenaflex is committed to building a workforce that reflects the communities we serve, fostering diverse perspectives.
• Work‑Life Harmony: Flexible schedules, generous paid time off, and a supportive environment that respects personal commitments.

Compensation, Perks & Benefits

arenaflex offers a competitive salary range of $66,000 – $185,000, calibrated based on experience, expertise, and geographic location. In addition to base compensation, you will receive a comprehensive Total Rewards package that includes:

• Premium medical, dental, and vision coverage with no waiting period.
• Generous paid vacation, sick leave, and parental leave policies.
• 401(k) retirement plan with company match.
• Tuition reimbursement and paid training for certifications and licensures.
• Flexible work arrangements and a fully remote setup.
• Employee assistance programs, wellness resources, and mental‑health support.
• Access to cutting‑edge technology stacks, cloud resources, and development tools.

arenaflex does not sponsor work‑authorization visas for this position.

Equal Opportunity & Inclusion

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where every associate can thrive. Employment decisions are made without regard to race, color, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. Reasonable accommodations are available for qualified individuals with disabilities.

How to Apply

If you are ready to shape the future of insurance technology, drive high‑impact engineering initiatives, and grow within a vibrant, remote‑first organization, we want to hear from you. Click the link below to submit your application and become part of the arenaflex engineering family.

Apply Job!

Join arenaflex and Build the Future of Insurance

At arenaflex, your work will directly influence how millions of customers experience insurance—making it faster, safer, and more personalized. Join us, bring your expertise, and help us set new standards for engineering excellence in the industry.