Customer Development Manager – Strategic Insights & Analytics for Top National Retail Partner (Remote) – arenaflex

About arenaflex

arenaflex is a market‑leading distributor of premium beverages, recognized for its 50‑year legacy of growth, innovation, and a deep commitment to people. As a privately held, family‑oriented organization, arenaflex consistently ranks among the most admired workplaces in the industry, earning accolades from leading business publications for its inclusive culture, diversity initiatives, and sustained financial performance. Our mission is to partner with retailers, suppliers, and consumers to deliver exceptional experiences, while investing heavily in the professional development of every team member.

Why This Role Matters

In today’s fast‑evolving retail landscape, data‑driven decision making is the engine that powers category expansion and market share gains. As a Customer Development Manager at arenaflex, you will become the analytical champion for one of our top national retail partners. You will translate complex data sets into actionable insights, shape strategic initiatives, and directly influence the profitability of both arenaflex and our retail partner. This is a unique opportunity to blend analytical rigor with strategic storytelling, all while working remotely and collaborating with a high‑performing, supportive team.

Key Responsibilities

Strategic Analytics & Insight Generation

• Own the end‑to‑end analytics lifecycle for the assigned national retail partner, from data ingestion to insight delivery.
• Develop and maintain robust data pipelines that capture POS transactions, syndicated market data, and internal shipment metrics.
• Identify growth opportunities, margin improvement levers, and market share trends through deep dive analyses.
• Produce executive‑level presentations that distill complex findings into clear, actionable recommendations.

Program & Assortment Management

• Monitor the field execution of vendor programs, ensuring alignment with agreed‑upon assortment strategies.
• Collaborate with cross‑functional teams to adjust SKU mix, promotional calendars, and inventory allocations based on analytical insights.
• Track performance against predefined KPIs, such as sales velocity, profit contribution, and fill‑rate targets.

Stakeholder Communication & Collaboration

• Serve as the primary analytics liaison between arenaflex, the retail partner, and key suppliers, translating data into business language that resonates across audiences.
• Facilitate regular business reviews, presenting findings, progress updates, and forward‑looking plans.
• Partner with category managers, sales leaders, and supply chain specialists to drive joint initiatives that enhance market performance.

Continuous Improvement & Best Practices

• Stay abreast of emerging analytics methodologies, industry benchmarks, and technology advancements.
• Champion the adoption of best‑in‑class analytical tools and processes within the organization.
• Mentor junior analysts, fostering a culture of curiosity, rigor, and data‑driven decision making.

Minimum Qualifications

• Bachelor’s degree in Business, Economics, Data Science, or a related field; a focus on the consumer packaged goods (CPG) sector is preferred.
• Demonstrated experience in analytical roles within the beverage or broader CPG industry, with a strong preference for exposure to large‑scale retail environments.
• Proven ability to synthesize disparate data sources—such as POS, internal shipment logs, and market research—into concise, action‑oriented recommendations.
• Deep understanding of national chain sales dynamics, retail operations, and distributor relationships.
• Expertise in category management principles, shopper and consumer insight analysis, and the ability to translate those insights into growth strategies.
• Exceptional communication skills, capable of presenting complex analyses to audiences ranging from senior executives to front‑line sales teams.
• Strong problem‑solving mindset, with a track record of making data‑backed decisions in fast‑paced environments.
• Intermediate to advanced proficiency in Microsoft Excel (including pivot tables, advanced formulas, and macros) and PowerPoint.

Preferred Qualifications & Additional Skills

• Hands‑on experience with syndicated data platforms (e.g., arenaflex, arenaflex) and household panel data.
• Familiarity with retail analytics tools and data visualization platforms such as Tableau, Power BI, or Looker.
• Demonstrated leadership ability, including the capacity to influence cross‑functional teams without direct authority.
• Experience working with major national retailers (formerly known as Costco) and navigating their unique operational requirements.
• Ability to manage multiple high‑priority projects simultaneously while maintaining a high level of accuracy and attention to detail.
• Comfort with occasional extended hours, overtime, and weekend work to meet critical business deadlines.

Core Competencies for Success

• Analytical Acumen: Ability to dissect large data sets, spot patterns, and generate insights that drive revenue and margin growth.
• Strategic Thinking: Vision to align analytical outputs with broader business objectives and retail partner goals.
• Communication Excellence: Skill in crafting compelling narratives that translate numbers into stories that inspire action.
• Collaboration & Influence: Talent for building strong relationships across internal and external stakeholders.
• Adaptability: Comfort thriving in a dynamic environment where priorities shift quickly and new challenges emerge.

Career Growth & Learning Opportunities

arenaflex is committed to your long‑term success. As you excel in this role, you will have access to a robust development program that includes:

• Mentorship from senior leaders in analytics, category management, and retail strategy.
• Funding for industry certifications, advanced analytics courses, and conferences.
• Opportunities to lead larger, cross‑functional projects and expand your influence across multiple retail accounts.
• A clear career ladder that can take you from Customer Development Manager to Senior Manager, Director of Insights, or even Vice President of Category Strategy.

Compensation, Perks & Benefits

While specific salary ranges are market‑dependent, arenaflex offers a competitive total rewards package that includes:

• Base salary aligned with experience and performance.
• Performance‑based bonuses tied to achievement of key metrics.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) for tax‑advantaged savings.
• Life insurance, short‑ and long‑term disability coverage, and a 401(k) plan with company match.
• Generous paid time off, parental leave, and vacation accrual to support work‑life balance.
• Tuition reimbursement, wellness programs, and employee assistance resources.
• Remote‑first work model with a stipend for home office setup and occasional travel for strategic meetings.

Work Environment & Culture at arenaflex

At arenaflex, we pride ourselves on a culture that values diversity, inclusion, and continuous learning. Our remote workforce enjoys:

• A collaborative digital workspace that encourages open dialogue and idea sharing.
• Regular virtual town halls, team‑building events, and recognition programs that celebrate achievements.
• A supportive leadership team that actively solicits feedback and empowers employees to shape their own career paths.
• Commitment to ethical business practices, sustainability initiatives, and community involvement.

Physical & Operational Requirements

• Predominantly sedentary work involving extended periods of computer use (keyboard, mouse, monitor).
• Occasional light physical activity such as walking, bending, or lifting items up to 20 lb.
• Flexibility to accommodate peak business periods that may require overtime or weekend work.

Equal Opportunity Employment

arenaflex is an affirmative action/equal opportunity employer. We prohibit discrimination of any kind and are committed to providing a workplace free from harassment. All employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Ready to Join arenaflex?

If you are a data‑driven, strategic thinker who thrives on turning insight into impact, we want to hear from you. Bring your analytical expertise, collaborative spirit, and passion for growth to arenaflex and help shape the future of the beverage industry.

Apply Job!