Experienced Credentialing Support Data Entry Administrator – Healthcare Provider Operations & Compliance Coordination

Join arenaflex: Where Precision Meets Purpose in Healthcare Administration

arenaflex is a forward-thinking, mission-driven organization committed to delivering the highest standards of care, integrity, and operational excellence within the healthcare services industry. As a recognized leader in our field, we set best-in-class benchmarks not only for the quality of our services but also for the way we support, develop, and empower our employees. We believe that meaningful outcomes for the clients and families we serve begin with meaningful careers for the people who power our organization. At arenaflex, every team member plays a vital role in helping us fulfill our mission, and our administrative professionals form the backbone of that commitment.

Our culture is built upon five core values that shape every interaction, decision, and relationship at arenaflex: Authenticity, where we show up as our true, consistent selves and build genuine connections; Accountability, where we honor our commitments and recognize the trust placed in us by the families and clients we serve; Teamwork, where collaboration and shared enthusiasm produce the strongest outcomes; Growth, where we embrace the evolving needs of our clients and continuously adapt to serve them better; and Hustle, where urgency and dedication drive us to act with purpose. If these values resonate with who you are and how you work, arenaflex may be the ideal place for you to build a long and rewarding career.

Position Overview: Data Entry Administrator – Credentialing Support

We are currently seeking a detail-oriented, highly organized, and motivated Data Entry Administrator to join our Credentialing Team. In this role, you will provide essential administrative and operational support that directly impacts the speed, accuracy, and quality of provider onboarding and ongoing credentialing activities. The Credentialing Team at arenaflex ensures that every provider in our network meets all regulatory, payor, and compliance requirements so that our clients receive timely, uninterrupted, and high-quality care.

As a Data Entry Administrator, you will be entrusted with reviewing and processing critical provider documentation, facilitating smooth communication between internal teams, and maintaining meticulous records across multiple systems. Your precision and efficiency will help new providers start on time, existing providers stay in good standing, and the credentialing process run seamlessly. This is an excellent opportunity for someone who thrives in a structured, detail-driven environment and takes pride in producing accurate work that supports larger organizational goals.

The hourly rate for this position is $21.00 per hour, with opportunities for professional development, comprehensive benefits, and long-term career growth within arenaflex.

Key Responsibilities

• Provider Onboarding Support: Act as a primary point of administrative support for newly hired providers and existing providers experiencing changes in their status, credentials, or service locations. Ensure a smooth and welcoming onboarding experience through clear, timely communication.
• Document Review and Verification: Carefully review, confirm, and upload credentialing documents from internal credentialing systems into the Credentialing SharePoint, ensuring that all documentation meets the specific credentialing requirements of the relevant state.
• CAQH Account Management: Verify that new hires have an updated CAQH (Council for Affordable Quality Healthcare) account, upload and attest credentialing documents, confirm practice locations, and ensure that the Certificate of Insurance is current and accurately reflected in the system.
• Payor Documentation Preparation: Pre-populate payor-specific documentation on behalf of the Credentialing Specialist to streamline the credentialing process, reduce turnaround time, and ensure consistency across submissions.
• Payor Portal Verification: Verify provider enrollment and credentialing status on various payor portals, flagging any issues, discrepancies, or pending items that require follow-up.
• Medicaid Status Confirmation: Review and, when necessary, contact state Medicaid payors directly to confirm the credentialing status of providers and to resolve any open matters that may delay their start date.
• Internal Follow-Up and Coordination: Proactively follow up with internal teams to obtain updated provider information, status changes, and documentation required to facilitate timely provider start dates.
• General Administrative Support: Perform other related duties and special projects as assigned by leadership, contributing to the overall efficiency and success of the Credentialing Team.

Essential Knowledge, Skills, and Abilities

To excel in this role, candidates should bring a blend of technical proficiency, organizational talent, and exceptional interpersonal skills. Specifically, we are looking for individuals who demonstrate the following:

• Communication Excellence: Outstanding verbal and written communication skills, with the ability to convey information clearly and professionally across virtual environments, including phone calls, emails, and video conferences.
• Customer Service Orientation: Strong interpersonal skills and a customer-first mindset, with the ability to resolve issues patiently, diplomatically, and effectively when interacting with providers, payors, and internal stakeholders.
• Attention to Detail: A meticulous eye for detail and a natural ability to spot inconsistencies, errors, or missing information in documents and data sets. Accuracy is paramount in credentialing work.
• Organizational Mastery: Excellent organizational skills, with the ability to manage multiple tasks, prioritize competing demands, and maintain accurate records across multiple systems.
• Time Management: Strong time management skills and a proven track record of meeting deadlines in a fast-paced, deadline-driven environment.
• Analytical and Problem-Solving Skills: The ability to analyze information, identify potential issues, and recommend effective solutions in a timely manner.
• Adaptability and Team Support: A flexible, team-oriented attitude with the ability to support the Credentialing Team as needs arise and adapt to shifting priorities.
• Technical Proficiency: Working knowledge of the Microsoft Office Suite (Word, Excel, Outlook, SharePoint) or related software platforms. Comfort navigating multiple digital systems and learning new tools quickly is essential.

Education and Experience Requirements

• Required: A high school diploma or equivalent is required.
• Preferred: At least one year of related experience in an administrative capacity, ideally within a healthcare, credentialing, insurance, or similarly regulated environment. Experience working with provider documentation, payor portals, or compliance-driven processes is highly desirable.

Physical Requirements

This is primarily a sedentary, computer-based role. The physical requirements include:

• Remaining in a stationary position for more than two-thirds of the workday.
• Operating department-specific equipment, including computers and office technology, for more than two-thirds of the workday.
• Constantly positioning oneself to accomplish the essential functions of the role.
• Receiving and communicating information and ideas through various channels for more than two-thirds of the workday.
• No requirement to traverse the work location, ascend or descend ladders, or transport or exert force as part of the role.

Why Build Your Career at arenaflex?

At arenaflex, we believe that our people are our greatest asset. We are committed to hiring talented professionals and investing in their long-term success. When you join arenaflex, you become part of a team that values your contributions, supports your growth, and provides the resources you need to thrive both professionally and personally.

Career Growth Opportunities: arenaflex is a growing organization with a clear vision for expansion and innovation. As a member of our Credentialing Team, you will have access to mentorship, cross-training opportunities, and a defined pathway for advancement into senior administrative, credentialing specialist, or operational leadership roles.

Comprehensive Benefits: We offer a competitive compensation package, including medical, dental, and vision insurance options, paid time off, holidays, retirement savings plans, and additional perks designed to support your well-being.

Supportive Work Environment: Our virtual and remote-friendly work environment is built on trust, transparency, and collaboration. You will work alongside experienced professionals who are passionate about their work and committed to helping each other succeed.

Meaningful Work: Every document you review, every portal you verify, and every follow-up you complete directly contributes to helping providers begin serving clients faster. Your work has a real, tangible impact on the lives of the families and communities we serve.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability, sexual orientation, gender identity, or any other legally protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to Make a Difference?

If you are a detail-oriented, dependable, and motivated administrative professional looking to join a values-driven organization where your work truly matters, we encourage you to apply today. Join arenaflex and become part of a team that is shaping the future of healthcare services through precision, integrity, and a relentless commitment to excellence. We look forward to welcoming you to arenaflex.