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[Remote] Director, Engineering - Avalara Developer Experience Platform

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Avalara is an AI-first company that focuses on tax compliance technology. They are seeking a Director of Engineering to lead the Agentic Developer Experience Platform, responsible for enhancing the external developer experience, managing documentation, and driving integration acceleration with AI-powered tools.

Responsibilities

  • Build and evolve the external MCP-based interface and tool catalog for building integrations
  • Standardize how APIs and capabilities are exposed to AI agents
  • Define best practices for agent-tool interactions (schemas, patterns, guardrails)
  • Own the developer documentation platform, IA, and UX
  • Ensure documentation freshness and accuracy via automation (spec ↔ docs sync, drift detection)
  • Deliver task-oriented, cross-product integration guides
  • Provide API exploration, testing, and simulation environments
  • Enable safe experimentation for developers and agents (mock + sandbox)
  • Build and maintain reference implementations and starter kits
  • Deliver agent-ready examples, prompts, and integration patterns
  • Define and promote 'golden paths' for common integrations
  • Develop AI-powered tools and workflows that reduce time-to-integration
  • Create reusable 'skills' for common use cases (e.g., tax calculation flows)
  • Enable partners to build faster using AI-assisted approaches
  • Define and drive adoption of API, MCP, and documentation standards
  • Partner with product teams to ensure consistent external experience
  • Establish versioning, deprecation, and usability guidelines
  • Lead developer onboarding and partner integration journeys
  • Support strategic partners with co-build and acceleration frameworks
  • Improve integration success rates across the ecosystem
  • Define and track DX metrics (time-to-first-success, integration success rate, agent task completion)
  • Build feedback loops from usage, errors, and developer input
  • Continuously improve experience based on real-world signals

Skills

  • B.S. in Computer Science, Engineering, or a related technical field AND 12+ years of relevant experience in developer platforms, APIs, or DX leadership roles
  • Experience leading developer platforms or DX initiatives at scale
  • Experience building external platforms or partner ecosystems
  • Proven ability to influence across teams
  • Experience defining and driving platform standards
  • Deep understanding of API design and developer workflows
  • Demonstrated experience with AI/LLM or agent-based systems
  • Strong data-driven mindset
  • Strong product and platform thinking
  • Proven ability to influence across teams without direct ownership
  • Curiosity that uncovers opportunities where none seemingly exist
  • Customer obsession that inspires product engineering teams to reduce debt and backlog and improve overall consistency
  • Hands-on leadership mindset
  • Roll-up-your-sleeves mindset with willingness to leverage the latest tools, demonstrate how things should be done, and raise the bar for your team and peers

Benefits

  • Paid time off
  • Paid parental leave
  • Many Avalara employees are eligible for bonuses
  • Benefits vary by location but generally include private medical, life, and disability insurance
  • Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture
  • A total of 8 employee-run resource groups, each with senior leadership and exec sponsorship

Company Overview

  • Avalara is a cloud-based platform that provides tax compliance software and automated solutions. It was founded in 2004, and is headquartered in Seattle, Washington, USA, with a workforce of 5001-10000 employees. Its website is http://www.avalara.com.
  • Company H1B Sponsorship

  • Avalara has a track record of offering H1B sponsorships, with 4 in 2026, 26 in 2025, 33 in 2024, 35 in 2023, 37 in 2022, 39 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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