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Engagement Moderators (Remote)

Remote · USA Full-time New today

We're hiring Engagement Moderators- For Discord at Arise Gaming! - Mandatory strong good communication skills - both written and spoken English... - Engagement Moderation experience that includes moderating platforms such as Discord, TikTok, YouTube etc.. - Minimum 1 year experience as a moderator - Reactive moderation experience - Should understand the content guidelines and identify content that needs to be flagged or escalated further About the role: • Monitor user-generated content, including text, images, videos, and audio, within the gaming platform to identify and address any violations of community guidelines and terms of service. • Review and moderate user-generated content submissions in a timely and consistent manner, maintaining a high level of accuracy and attention to detail. • Enforce and apply established moderation policies and guidelines to ensure a safe and respectful gaming environment. • Escalate complex or high-risk moderation cases to the appropriate team members or management, as necessary. • Provide regular reports and insights on moderation activities, including trends, emerging issues, and potential improvements to moderation processes. • Contribute to the development and enhancement of moderation policies, procedures, and guidelines based on user feedback, industry standards, and regulatory requirements. • Maintain a positive and professional attitude while engaging with users, ensuring their concerns are handled with empathy and respect. • Previous experience in content moderation, community management, or a similar role within the gaming industry is highly desirable. • Excellent written and verbal communication skills in English and Spanish, with the ability to convey complex concepts clearly and concisely. • Proficient in using content moderation tools and platforms, with the ability to quickly learn new software and systems. • Exceptional attention to detail and the ability to maintain consistency and accuracy while reviewing large volumes of content. • Strong analytical and problem-solving skills, with the ability to make sound judgments and decisions in fast-paced environments. • Familiarity with legal and regulatory considerations related to online content moderation is a plus. If interested please share your profile on [email protected] and continue to apply here. Employment Type: CONTRACTOR Apply Job! For more such jobs please click here!

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