Remote Customer Support Specialist

Remote Customer Support Specialist Summary... Leading provider of rent-a-car services, offering an extensive selection of vehicles to cater to the varied needs of customer, is seeking a dedicated Remote Customer Support Specialist to join their team. Primary Responsibilities • Handle inquiries from customers through telephone, chat, and email. • Assist clients with booking, modifying, and canceling their vehicle reservations. • Provide precise details regarding vehicle availability, leasing rates, policies, and guidelines. • Promote additional products and services to meet client needs and enhance their rental experience. • Keep detailed records of customer interactions in the CRM system. Qualifications • Previous experience in customer service, call center, or a related role. • Exceptional verbal and written communication skills. • Strong ability to solve problems with a customer-oriented approach. • Knowledge of CRM software a plus. Customer Support Roles Offer • Competitive hourly salary based on experience. • Full benefits package including health, dental, vision, and paid time off. • Opportunities for professional growth and career advancement. • Employee discounts on car rentals services. • Flexible work from home options. Job Type: Full-time Pay: $18.00 - $24.00 per hour Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance • Work from home Shift: • Day shift Work Location: Remote Apply Job!