Customer Service Specialist - Starting at $20.05 hr - Train Onsite/Home Office Eligible

Employer Industry: Financial Services Why consider this job opportunity... - Competitive pay starting at $20.05 per hour - Day 1 health benefits offered - Onsite childcare and fitness center available - Flexible work strategies post-training - 401(k) match and tuition reimbursement for continued education - Collaborative team environment fostering growth and support What to Expect (Job Responsibilities): - Assist in evaluating and resolving customer service inquiries across various platforms - Utilize multiple computer systems to complete tasks and address account inquiries - Maintain a working knowledge of specific Citi products and services - Analyze potential risks and propose solutions tailored to client needs - Ensure compliance with laws and regulations while providing an exceptional client experience What is Required (Qualifications): - 1-3 years of work experience in a related role - Proficient in Microsoft Office and Windows Operating Systems - Experience in solving customer service inquiries - Effective verbal and written communication skills - Ability to work in a fast-paced environment How to Stand Out (Preferred Qualifications): - Strong technical and data entry skills, including proficiency with a 10-key touchpad - Proven ability to navigate multiple systems and customer service platforms simultaneously #CustomerSupport #FinancialServices #CareerOpportunity #CompetitivePay #EmployeeBenefits At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!