Customer Service Representative - Live Chat FULLY REMOTE

Employer Industry: Customer Service Why Consider This Job Opportunity • Opportunity for career advancement and growth within the organization • Supportive and collaborative work environment • Chance to make a positive impact on customer satisfaction • Flexible scheduling options, including weekday and weekend shifts What To Expect (Job Responsibilities) • Handle incoming and outgoing customer calls, providing exceptional service • Prepare account changes and troubleshoot customer issues • Identify and act upon potential new sales opportunities • Assist with customer retention efforts and collaborate with other departments • Negotiate customer prices, service plan payments, and billing issues What Is Required (Qualifications) • High School Diploma or Equivalent • 1-2 years in a customer-facing role; prior experience in a customer service setting • Ability to work well in a fast-paced environment • Excellent telephone skills • Strong troubleshooting and negotiating skills How To Stand Out (Preferred Qualifications) • Experience in a customer service setting is advantageous • Proficiency in computer skills #CustomerService #CareerOpportunity #FlexibleScheduling #SalesOpportunities #CustomerSatisfaction "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. Apply Job!