Front End Associate
Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front End Associate. As a Front End Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. Responsibilities: - Greet guests in a friendly and professional manner, providing a warm welcome upon arrival - Assist guests with check-in and check-out processes, ensuring accuracy and efficiency - Handle guest inquiries and resolve any issues or complaints promptly and courteously - Provide information about hotel amenities, services, and local attractions - Maintain a clean and organized front desk area - Manage reservations and room assignments accurately - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required Skills: - Previous experience in hotel management or hospitality is preferred - Bilingual skills (English/Spanish) are an asset - Strong communication and interpersonal skills - Excellent phone etiquette and customer service abilities - Ability to multitask and prioritize tasks effectively - Detail-oriented with strong organizational skills - Proficient in computer systems and hotel management software At our company, we value our employees and offer competitive compensation packages. Join our team today and enjoy the following benefits: - Competitive pay rates - Opportunities for career advancement within the company - Ongoing training and professional development opportunities If you have a passion for providing exceptional customer service in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front End Associate! Job Type: Part-time Pay: $15.00 - $16.00 per hour Expected hours: 25 35 per week Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance Schedule: Day shift Evening shift Holidays Ability to Commute: West Palm Beach, FL 33406 (Required) Ability to Relocate: West Palm Beach, FL 33406: Relocate before starting work (Preferred) Work Location: In person Apply Job!