Call center csr - $15- $16.50 ?? bonus ? Remote after training *only Phoenix*- Direct Hire
Remote after training must live in Phoenix NO call center experience required Type of Hire: Direct Hire Start Date: Monday, January 27
Compensation
Package: ? Pay rate $15/hour - $16/hour after 90 days ? Pay rate $15.50/hour $16.50/hour after 90 days (bilingual Spanish) ? Weekly bonus based on performance - They earn bonuses by converting the inbound calls into service appointments for a Tech to come out to look HVAC, Plumbing, or electrical. ? Most earn $100-$150 on average each week. ? Top Performers earn $250 or more on average each week! ? $50/month internet allowance ? Great benefits! Training Details & Location: ? 9am-5pm, Monday through Friday (1 hour lunch) ? 4 weeks onsite ( Can be extended to 5 weeks if needed) ? RemX Camelback office (2850 East Camelback office, suite 290, Phx, AZ 85016) Post Training Schedules: 1st or 2nd shifts. (Anytime between 5am and 9pm ) Candidates must be able to work 4 weekdays and 1 weekend day Post- Training Location: ? Work from Home REMOTE but need to live in PHOENIX and surroundings Job Description: ? Handle inbound calls from nationwide home services customers and resolve all issues within a single contact. ? Communicate empathetically with our customers addressing their needs. ? Follow up with customers to resolve their concerns. ? Meet booking conversion, quality, and productivity requirements for inbound calls. ? Work accurately with close attention to detail. Requirements: ? 35 WPM ? HSD or GED ? 2-3 years CSR experience does not have to be call center ? can be retail, fast food, hospitality. ? Upbeat, friendly, outgoing ? Resourceful ? Exceptional phone and communication skills, good with people ? Computer and multi-tasking skills ? Must have high quality internet bandwidth with the capability to plug into your modem. Benefits ? Company pays most of employee medical insurance. ? Company pays for life insurance and long-term disability. ? Dental and Vision are the typical cost. ? 401k is available. Apply Job!