Collections Specialist - Revo Health

About the position The ASC Collections Specialist is responsible for managing unpaid or past due accounts receivables while providing excellent customer service and documentation. This full-time remote position requires initial on-site training in Bloomington and involves working closely with healthcare groups to ensure efficient billing processes and patient communication. Responsibilities • Make outbound phone calls to patients regarding unpaid, past due, denied, or rejected billing claims and document interactions according to policy. , • Complete surgery estimates for self-pay patients and contact them to pre-collect balances. , • Answer incoming phone lines for patient payments and provide backup for customer service calls. , • Ensure professional communication with patients, clinic personnel, and outside vendors via phone, email, or written documentation. , • Maintain knowledge of healthcare plan requirements and health plan networks. , • Verify and document insurance information as per business practices. , • Collaborate with outside collection agencies to turnover accounts and monitor trends. , • Review Explanation of Benefits (EOB) and research denials, rejections, and excessive reductions. , • Ensure appropriate forms are used for adjustments, insurance transfers, or account changes. , • Receive inbound calls from patients or insurance companies regarding unpaid, denied, or rejected billing claims. Requirements • High School diploma/GED or equivalent. , • Collections experience preferred. , • Previous experience in a healthcare facility related to accounts receivables or billing practices preferred. , • Ability to comply with company policies, procedures, and business ethics guidelines. , • Demonstrated prompt and reliable attendance. , • Ability to work in a clinic, office, or surgery center during business hours. , • Ability to travel independently throughout the clinic, office, or surgery center. , • Ability to work at an efficient and productive pace and handle interruptions appropriately. , • Strong communication skills and ability to interact respectfully and professionally. Nice-to-haves • Experience with HIPAA, Stark, OSHA, and employment laws. , • Familiarity with healthcare billing practices and insurance verification. Benefits • Comprehensive Medical, Dental & Vision Plan , • Maternity Bundle , • 401K with Profit Sharing , • Tuition Reimbursement , • Gym & Car Rental Discounts Apply Job!