Senior Customer Success Manager, New Hampshire

We’re changing the way people connect to social care.

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way.Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.

Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Your role will center around building lasting customer relationships, onboarding new customers, and growing customer accounts, our impact, and our company.

Responsibilities and Duties

Qualifications

The compensation for this position will be based on a candidate’s job-related skills, experience, education or training, and location.

Additional Information

This job is remote and will be based in New Hampshire.

Perks at Findhelp

•401k & stock options

•Free food and onsite gym at our Austin HQ

•Paid parental leave

•Competitive PTO & 10 paid holidays

•Health, dental, and vision insurance

•Dog-friendly office in Austin HQ

•24/7 access to telemedicine and counseling

•Book Purchasing Program

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws

Here are some of the ways we support our staff:

•Culture Committee

•Leadership Development Training

•Paid Volunteering Time