Travel Counselor

About the position As a Travel Counselor at Epic, you will play a crucial role in our 24/7 travel department, which is integral to the overall success of our organization. Your primary responsibility will be to organize travel itineraries for employees visiting our customers, ensuring that every aspect of their corporate travel is handled efficiently. This includes managing air and ground transportation, as well as hotel reservations for our staff of over 14,000. You will also be the first point of contact for customers and other callers to our main reception line, providing support and assistance when unexpected situations arise during travel. At Epic, we pride ourselves on our unique work environment that fosters creativity and productivity. Our state-of-the-art campus is designed to enhance your ability to work effectively, whether in an office, a conference room, or even by the fireplace in a comfy chair. You will have access to a variety of meal options at our themed bistros, where you can enjoy restaurant-quality food at affordable prices. Additionally, after five years of service, you will be eligible for a four-week sabbatical, allowing you to explore the world and engage in enriching experiences. Located just outside Madison, Wisconsin, Epic is situated in one of the fastest-growing markets for tech talent in the United States. Madison is known for its vibrant community, green initiatives, and recognition as a top city for renters and young professionals. We believe in the importance of work-life balance and offer comprehensive benefits to support your health and happiness as you grow in your career. Your merit-based compensation will reflect the impact of your work, and you will have opportunities for annual raises, bonuses, and stock grants, further aligning your success with that of Epic and our customers. We are committed to diversity, equity, and inclusion, recognizing that inclusive teams create better software solutions for all patients. Responsibilities • Organize travel itineraries for employees visiting customers. , • Handle air and ground transportation arrangements. , • Manage hotel reservations for staff. , • Serve as the first point of contact for customers and callers to the main reception line. , • Provide support and assistance during unexpected travel situations. Requirements • Adaptability in a fast-paced environment. , • Strong communication skills. , • Excellent organization skills. , • Effective decision-making skills. , • Ability to self-manage and problem-solve. , • Availability to work 2nd shift. , • Willingness to relocate to the Madison, WI area. Nice-to-haves Benefits • Comprehensive health benefits. , • Merit-based compensation with annual raises and bonuses. , • Stock grants for employees. , • Four-week sabbatical after five years of service. , • Affordable meal options on campus. Apply Job!