Customer Service Representative - Part-Time
About the position The Customer Service Representative at United Airlines is a part-time role focused on providing exceptional service to customers traveling for business or pleasure. This position plays a crucial role in creating memorable experiences for passengers by assisting them with ticketing, baggage handling, and ensuring a welcoming environment at the airport. The role offers opportunities for career growth and includes competitive pay and benefits. Responsibilities Interacting with customers in a kind and useful manner to craft memorable experiences and build customer loyalty. , Anticipating customer needs and maintaining a strong sense of responsibility when inconveniences occur. , Ensuring safety by holding oneself and others to the highest standards. , Navigating challenges with composure and adaptability while managing customer frustrations. , Collaborating with colleagues to support their success with new processes and technologies. Requirements High school diploma, GED or equivalent. , Minimum of 18 years old. , Comfortable working with computers, mobile devices, and new technologies. , Physical ability to stand and walk for an eight-hour shift, and to lift and handle baggage. , Ability to acquire a SIDA badge and meet airport requirements for badging. , Legally authorized to work in the United States without sponsorship. , Ability to meet the Company attendance standards and uniform and appearance standards. Nice-to-haves Benefits 401(k) plan , Pension plan , Health insurance , Employee Assistance Plan , Space available travel privileges , Opportunities for overtime and flexible scheduling Apply Job!