National Account Specialist

Overview and Core Competencies • Provide comprehensive support for all aspects of national account portfolio management under the direction of assigned National Account Manager(s). • Actively contribute to delivering an exceptional client experience, fostering longterm partnerships, and ensuring account retention. • Assist in production planning, strategy development, and process optimization to drive efficiency. • Build and maintain strong relationships with industry partners to enhance collaboration and service delivery. • Leverage technology and existing platforms to streamline client engagement and interdepartmental coordination. • Demonstrate strong communication, customer service, time management, and multitasking skills to ensure success in a fastpaced environment. Functions and Responsibilities • Collaborate daily with assigned National Account Management team to support client needs and event production. • Maintain proactive client communication, ensuring smooth planning and seamless event production. • Develop and oversee production timelines, ensuring all client milestones and deliverables are met. • Assist with floor plan development, event space planning, and coordination of fire marshal submission protocols. • Support coordination with venues and key stakeholders to facilitate effective event production. • Analyze and interpret client requirements in alignment with contractual obligations and project timelines. • Comanage the production, review, and launch of event exhibitor portals. • Assist in the design process for event environments, including structures, graphics, and signage. • Prepare and distribute internal and external production documents and data. • Support budget management by analyzing event history, forecasting expenses, and strategizing to meet financial goals. • Schedule and lead internal production meetings to ensure alignment across teams. • Manage client invoicing and accounts receivable processes. • Travel periodically to support client meetings, site surveys, and onsite event production. • Contribute to crossdepartmental projects, initiatives, and team training programs. Apply Job!